topic Can’t install HbbTv on KD-43XE8396 settings in Android TV

Can’t install HbbTv on KD-43XE8396 settings

110ydyCH5 — Wed, 28 Feb 2024 16:59:46 GMT

Re: Can’t install HbbTv on KD-43XE8396 settings

royabrown2 — Fri, 01 Mar 2024 08:06:44 GMT

@110ydyCH5

What error message do you get when you try?

Have you done this?

https://www.sony-asia.com/electronics/support/articles/00152050

Re: Can’t install HbbTv on KD-43XE8396 settings

110ydyCH5 — Sun, 17 Mar 2024 11:17:39 GMT

Thank youHERO

dont have 6.interactive

application to press on 5.

digital set up ???

Re: Can’t install HbbTv on KD-43XE8396 settings

royabrown2 — Sun, 17 Mar 2024 17:35:26 GMT

@110ydyCH5

Revised and improved answer below…

Re: Can’t install HbbTv on KD-43XE8396 settings

royabrown2 — Sun, 17 Mar 2024 17:35:03 GMT

@110ydyCH5

Yes, a bit of a long shot, as that was Sony Asia 😢

Which makes me wonder if this is a regional thing.

Here’s a UK Sony reference though:-

https://www.sony.co.uk/electronics/support/articles/00231703#

But this says you will need a set-top box, suggesting the feature isn’t built in to UK TVs.

So why are you trying to install it, under what circumstances, and what, if anything, makes you think you ought to be able to do this natively on your UK model TV?

Re: Can’t install HbbTv on KD-43XE8396 settings

HannahEd01 — Wed, 20 Mar 2024 14:29:55 GMT

Hey 110ydyCH5, what happens when you try to download it? Where are you based? And where did you purchase the TV from?