topic Re: Battery died in middle of software update , please help! in C Series

Battery died in middle of software update , please help!

Nopeyeol — Sun, 01 Mar 2015 00:21:38 GMT

So two days ago I did the software update thinking I had full battery and then I noticed that instead of 100% it was 10%, so even when my computer told me it had to had at least 80% of battery I dismised it because I thought I had 100% of battery, so the phone turned off in middle of it and I tried charging it but it doesn't let me, the LED light is red all the time while charging and it shows a black screen. When I connect it to the computer it doesnt recognize the phone so I can't update , I can't do anything, can please anyone help me? ,did it happen to anyone else? what do I do?, I'm trying to avoid sending it to get fixed.

Re: Battery died in middle of software update , please help!

Uliwooly — Sun, 01 Mar 2015 00:22:51 GMT

Connect your phone to a wall charger > press and hold power & volume up for 10 seconds > leave your phone charging for 2 or 3 hours, even if it doesn't seemed to be charging > repair the phone with PCC

Re: Battery died in middle of software update , please help!

Uliwooly — Sun, 01 Mar 2015 00:23:01 GMT

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Battery died in middle of software update , please help!

Nopeyeol — Sun, 01 Mar 2015 00:37:37 GMT

I forgot to mention that when I do charge it , the screen keeps turning on and off, showing this message that the software update failed, does it really charges?

Re: Battery died in middle of software update , please help!

Uliwooly — Sun, 01 Mar 2015 01:25:45 GMT

Remove both the SIM and SD cards and try again.

Re: Battery died in middle of software update , please help!

Nopeyeol — Sun, 01 Mar 2015 01:57:54 GMT

the same happens :/, I think I will have to get it fixed 😕

Re: Battery died in middle of software update , please help!

Sachin4u — Sun, 01 Mar 2015 17:03:59 GMT

If the problem persists you may have damaged the software of your phone the only option is to repair it using Sony PC companion.

Re: Battery died in middle of software update , please help!

Uliwooly — Sun, 01 Mar 2015 19:23:50 GMT

Just give it a shot and report back

Re: Battery died in middle of software update , please help!

Nopeyeol — Mon, 09 Mar 2015 00:20:57 GMT

I went to the company thingy and this guy fixed it for free, thank you anyways!!

Re: Battery died in middle of software update , please help!

Uliwooly — Wed, 08 Apr 2015 20:48:50 GMT

Glad to hear that