topic Re: Red led, no power in C Series

Red led, no power

sonic31 — Mon, 27 Mar 2017 14:16:32 GMT

So i was making a experiment using the phones compass and magnets, i made an error and touched the phone with a magnet, last readings i think were the magnets field strength was 1552, now if i connect the charger, it wont power on, just show a red led

Re: Red led, no power

YoGem — Mon, 27 Mar 2017 14:55:51 GMT

@sonic3 using sensors continously it's very demanding and you may have depleted the battery. Leave the phone off in charge, and let us know if after 20 minutes you are able to turn on the phone.

Re: Red led, no power

sonic31 — Mon, 27 Mar 2017 17:20:51 GMT

been charging it for 3 continuous hours on a 2amp charger and nothing has happened and by saying its i mean its really off, no power, i cant power it on

Re: Red led, no power

YoGem — Mon, 27 Mar 2017 18:26:44 GMT

@sonic3 I am sorry but you will have to contact Local support to have your phone inspected. That is mostly an hardware issue at this point. Maybe... last test... try to clean the usb port... but that's my last resort: Using a can of compressed air, try to clean it and then using some contact cleaner. If after that it doesn't work, contact Sony.