topic Sony companion in M Series

Sony companion

Fran191 — Fri, 29 Mar 2019 04:12:15 GMT

Does not recognize my devices

I have tried all methods and nothing

Install the drivers and they do not work either

What else can I do to update my android ??

~~No reconoce mi dispositivos~~

~~He intentado todos los métodos y nada~~

~~Instale los driver y tampoco funcionan~~

~~Que mas puedo hacer para actualizar mi android ??~~

Uliwooly — Fri, 29 Mar 2019 04:47:03 GMT

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Does your computer recognize your phone?

Fran191 — Fri, 29 Mar 2019 05:00:54 GMT

Uliwooly — Fri, 29 Mar 2019 05:58:11 GMT

Does the phone charge?

Have you tested different cables and usb ports?

Fran191 — Fri, 29 Mar 2019 06:13:50 GMT

I have tried with two different cables and different ports and even to install the various ones and still do not recognize it

~~He probado con dos diferentes cables y diferentes puertos e incluso hasta instale los diversos y aún así no lo reconoce~~

Uliwooly — Fri, 29 Mar 2019 06:35:03 GMT

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Could you test a different computer, to help narrow down the issue?

Also, does your phone charge ok with a wall charger and/or car charger?