topic Re: Gallery doesn't work anymore in Other/General

Gallery doesn't work anymore

dynax73 — Fri, 03 Jun 2011 12:03:14 GMT

From today the Gallery application doen't work anymore!

When I start it an error message come about process com.sonyericsson.gallery (unexpected interruption).

I tried also to restart the phone.

How to fix it?

Android version 2.3.3.

P.S. The widget on my phone desktop works but when i want to see a pic the same error occurred.

Re: Gallery doesn't work anymore

gwhispererz — Fri, 03 Jun 2011 12:41:09 GMT

Hi Dynax303, try going to manage application to clear data and cache for this app. Restart phone and try again.

Re: Gallery doesn't work anymore

dynax73 — Fri, 03 Jun 2011 13:02:11 GMT

Nothing.

"Gallery" application do not have cache. I deleted data, restart the phone, but the problem is the same

Maybe the app is another or use a kind of service?

There is a way to see a detailed log?

Re: Gallery doesn't work anymore

gwhispererz — Fri, 03 Jun 2011 13:05:51 GMT

Not sure whether this will work. Try removing SD Card, re-inserting it and access gallery again.

Be sure to power off phone prior to removing SD Card.

Re: Gallery doesn't work anymore

Uliwooly — Fri, 03 Jun 2011 13:12:34 GMT

you need to backup everything and then repair it with Update Service to fix this issue

http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiaarc?cc=gb&lc=en

Re: Gallery doesn't work anymore

Uliwooly — Fri, 03 Jun 2011 13:13:17 GMT

to backup everything on the Arc install Backup & Restore App

http://talk.sonyericsson.com/message/65988#65988

Re: Gallery doesn't work anymore

Uliwooly — Fri, 03 Jun 2011 13:14:18 GMT

if you don't want to use the backup & restore app then

or your SMS use

backup & restore SMS

https://market.android.com/details?id=com.riteshsahu.SMSBackupRestore&feature=search_result

and for your MMS use Save MMS

https://market.android.com/details?id=com.schwimmer.android.mmsextract&feature=search_result

just to play it safe sync your contacts w/ google if you haven't already

open your phonebook

press MENU button -> tap on Send Contacts -> select all -> send it to your email

on your computer

-> download the file -> go to your gmail -> click on contacts -> click on more actions -> on the drop down menu click on "import" -> choose the file -> and click import

one last thing

Don't worry so much about backing up your apps

on your computer go to

market.android.com -> log in -> click on My Library -> and send all your apps to your phone

Re: Gallery doesn't work anymore

gwhispererz — Fri, 03 Jun 2011 13:16:17 GMT

A Software repair is always the LAST option if all fails. At least you tried all possible ways to rectify the issue.

Re: Gallery doesn't work anymore

dynax73 — Fri, 03 Jun 2011 13:30:06 GMT

I don't like to backup and restore, there is always a problem on restore (my experience on X10).

Maybe there is another solution to find. Where are the cache files of each picture? I will try to delete these files...

Re: Gallery doesn't work anymore

dynax73 — Fri, 03 Jun 2011 13:33:48 GMT

Ok, I have found the solution:

SHOOT A PHOTO!!!

Now it works!!?

Re: Gallery doesn't work anymore

Uliwooly — Fri, 03 Jun 2011 13:34:19 GMT

I suggested another alternative

Re: Gallery doesn't work anymore

Uliwooly — Fri, 03 Jun 2011 13:34:54 GMT

that's great

Re: Gallery doesn't work anymore

gwhispererz — Fri, 03 Jun 2011 13:54:09 GMT

Glad to hear that! See what I mean .... Troubleshoot problem first, a software repair if really NO CHOICE.

Re: Gallery doesn't work anymore

dynax73 — Fri, 03 Jun 2011 13:57:07 GMT

I found an incompatibility of Gallery with images generated with SDTools app.

This tool save picture of test results of SD read and write speed. The image file seem to be PNG and often are not visible in Gallery...

Gallery does not support PNG? The presence of png may generate bugs using Gallery app?

Re: Gallery doesn't work anymore

Uliwooly — Fri, 03 Jun 2011 14:08:16 GMT

Double check if its not the SD card, try to play music and look for any bugs, also check if you have any problems accessing your sd card with a file manager like: OI file manager

Re: Gallery doesn't work anymore

dynax73 — Fri, 03 Jun 2011 14:29:22 GMT

I don't think that is an SD card problem. I use everyday audio player without problems

Yesterday, during an Angry Birds Rio session, the phone restarted... maybe that it has corrupted some preview files on gallery?

This restart is not good but the same thing happened on my previous X10...

During game session I used the audio player as ever.