topic Re: Xperia XA Ultra in XA Series

No SIM tray included with XA Ultra

Merkey — Mon, 06 Feb 2017 01:51:05 GMT

I recently purchased a Sony Xperia XA Ultra which came without a sim tray/holder.
I've tried getting one online but too no avail.I found a sim tray tray/holder for the Sony Xperia xa is that single sim tray
compatible to the XA Ultra.Please advise.

Re: Xperia XA Ultra

CameronT — Mon, 06 Feb 2017 01:51:59 GMT

Hi @Merkey,

Welcome to the community.

I am sorry to hear about this. I recommend you contact your Local support team and see if they can arrange one for you.

Re: Xperia XA Ultra

Merkey — Mon, 06 Feb 2017 02:23:14 GMT

hi guys i just need to find a compatible sim tray/holder to purchase...so is the Xperia XA sim tray(single) compatible to the Xperia XA ultra sim tray(single).

Re: Xperia XA Ultra

CameronT — Mon, 06 Feb 2017 02:24:33 GMT

@Merkey,

Generally not. Your Local support team should be able to help you, give them a call.

Re: Xperia XA Ultra

Uliwooly — Mon, 06 Feb 2017 02:33:35 GMT

@Merkey

It's not, and if you use a third party tray and for some reason the SIM card or both SIM cards get stuck, that will void the warranty

Re: Xperia XA Ultra

Merkey — Mon, 06 Feb 2017 02:41:06 GMT

SO WHERE CAN I PURCHASE A SIM TRAY FOR THE XPERIA XA ULTRA MODEL #F3213.

I live in St.lucia so Sony doesn't have a support team here i purchased the device from amazon.

Right now the device is useless unless i can get a sim tray or holder..please assist.

Re: Xperia XA Ultra

Uliwooly — Mon, 06 Feb 2017 02:54:22 GMT

@Merkey

I understand your frustration but you should contact the seller regarding this.