topic Re: Battery replacement advice in XA Series

Battery replacement advice

greenfinch..... — Wed, 18 Jul 2018 18:42:14 GMT

Hi.

Can the battery on the Xperia XA2 be changed by the user, service centre, or is it just hard-wired in and thus not replaceable at all?

Thinking of buying my first smartphone and am trying to find out how long they can be expected to last (i.e. battery lasts for), before a new one must be bought.

Many thanks for some help.

Cheers

CrVMo

Re: Battery replacement advice

Uliwooly — Wed, 18 Jul 2018 20:58:14 GMT

@CrVMo

most phones have a sealed battery, which makes sense as the phones are water resistant for the most part, not this model, you could send your phone to get the battery replaced by your Local support.

How long can you expect the battery last for? that's a complicated question, it's usually 2 years with normal use before you notice that the battery doesn't hold charge as good as when it was new.

Keep in mind that if YOU replace the battery, it will void the warranty (as you have to open the phone).

Re: Battery replacement advice

greenfinch..... — Wed, 18 Jul 2018 21:47:46 GMT

So the Xperia XA2 can have its battery replaced by customer support?

Is it possible to change it myself straightforwardly - whilst recognising that the warranty would be voided?

CrVMo

Re: Battery replacement advice

greenfinch..... — Wed, 18 Jul 2018 21:49:00 GMT

Thanks for your advice

Re: Battery replacement advice

Jonas — Thu, 19 Jul 2018 12:35:10 GMT

Hi @CrVMo, welcome to our forum!

That is correct! An authorized service centre can replace the battery in all of our devices, even though they are embedded, so you don't have to worry about that!

As @uliwooly wrote, repairing your phone on your own will void the warranty on your device.

Re: Battery replacement advice

HOMEALONE — Thu, 06 Feb 2020 02:38:21 GMT

where can I buy a new sony xperia xa2 battery asap. <personal information removed>

Re: Battery replacement advice

Jonas — Mon, 17 Feb 2020 12:36:05 GMT

Hi @HOMEALONE, sorry for the late reply.

We do not sell any spare parts but our authorized service centres will always repair the device using original spare parts, so get in touch with your Local support team and they can arrange a repair for you.

https://support.sonymobile.com/global-en/contactUs/ > Sony Mobile > choose your country in the drop down list.

Re: Battery replacement advice

cobbler — Thu, 27 Feb 2020 10:30:26 GMT

I have an XA2 H3113 Sony Xperia smartphone and had it for two years, it is now in need of a new battery replacement, as this phones battery is non removable can I have a new battery inserted by SONY?