topic Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra ) in XA Series

Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Wed, 24 Aug 2016 10:20:34 GMT

Please help Mobile Charge is not fast ( Xperia™ XA Ultra )
I use the original charger and everything is ok .
I do not know why not Charge quickly at 3am until the morning of 11am were Charge only 65%

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

_alexdon_ — Wed, 24 Aug 2016 10:22:25 GMT

Look on the output of the charger, is it 850 mA?

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Wed, 24 Aug 2016 10:36:32 GMT

thank you sir but This is the original charger

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

_alexdon_ — Wed, 24 Aug 2016 10:37:58 GMT

I understand it is original, but sony has more than one original charger, so please take a look on it and tell us what it's written.

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Wed, 24 Aug 2016 10:49:09 GMT

OK sir, the charger will be examined at a later and give you the result unfortunately because I work and I do not have the charger Now << See you later and thanks very much for your interest

Spoiler

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Wed, 24 Aug 2016 10:50:08 GMT

but if the charger not is it 850 mA ? what can i do ?

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

_alexdon_ — Wed, 24 Aug 2016 11:03:53 GMT

We will check if there might be some apps interfering with the charging process.

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Wed, 24 Aug 2016 11:54:46 GMT

OK sir im very happy for your interest, and will tell you The result

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Thu, 25 Aug 2016 09:56:34 GMT

this is my Charger:smileyconfused:

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

_alexdon_ — Thu, 25 Aug 2016 09:59:42 GMT

This charger should completely charge your device in a bit over 2 hours. In this case, you should check if the same occurs in safe mode.

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

ay_abowarda — Thu, 25 Aug 2016 10:07:05 GMT

thx poss put 2 hours more Chinese cheap phones with efficiency of few ships in much faster than him

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

Fran751 — Mon, 29 Aug 2016 02:30:01 GMT

Hi,

Do you have a lot of notification popping up or background apps running? That will cause the charging to be slower. All the lighting up the screen and vibration from the notification do consume your battery.

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

1adrian1 — Mon, 29 Aug 2016 10:38:51 GMT

On the uch20 charger my normal xa will charge from almost empty to full in about a hour. So I'm guessing the xa ultra would take a hour and half tops.

Re: Please help Mobile Charge is not fast ( Xperia™ XA Ultra )

raika072605 — Thu, 09 Feb 2017 12:52:47 GMT

Hello im new here im using a tronsmart charger quick charge 3.0 and my device charges only 30 minutes faster than uch20. It seems as if sony xperia xa ultra either doesnt support quick charge or my charger isn't supported. Is there a way to test if which of them is the case? I spent a lot of money on this charger so i would like to find the answer at least. Thank you!