topic Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?. in XA Series

Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Abhinav2 — Wed, 01 Mar 2017 01:02:01 GMT

Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Jake-SonyXperia — Wed, 01 Mar 2017 04:22:17 GMT

Welcome to the community,

You could simply remove the SD card and then clear the storage from the application. However before you move to perform this task, why exactly are you wanting to clear the data from this application?

Please let me know.

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Abhinav2 — Wed, 01 Mar 2017 06:37:10 GMT

I lost my mobile.So I want to delete data in it and track my mobile. I don't want others to have my data. I am trying to trace it by locate in myxperia.sonymobile.com. Can you help me with this.

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Jake-SonyXperia — Thu, 02 Mar 2017 00:53:35 GMT

Sorry, @Abhinav2 I believe I misread read the question on the first post.

If My Xperia can see the device and you want to track it, you can lock the device so no one can access the data from within it.

However wiping a device will not wipe data on an SD card, did you Encrypt the SD card whilst it was in your possession? If you did then no one would be able to access its content.

Let me know.

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Abhinav2 — Thu, 02 Mar 2017 06:16:33 GMT

Yes, I encripted my sdcard.

can they change IMEI of my mobile.If yes, is there any other possible way to track my mobile?

can I trace mobile once by clicking on "locate". eventhough mobile switched off. will it send any mail to me.

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Jake-SonyXperia — Sun, 05 Mar 2017 23:09:42 GMT

No they cannot change the IMEI, they IMEI is a serial for the Mainboard specifically, the only way an IMEI would change is if the mainboard was changed.

There is no way to track a phone that is powered down, however, if the phone was to be turned on again and you have requested a location using My Xperia or Android Device Manager it should send you an email with details. However, it won't if the device has already been through a reset.

I hope this helps.

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Abhinav2 — Mon, 06 Mar 2017 06:07:12 GMT

Does wiping mobile will reset mobile...?

Re: Erasing data in myexperia.sonymobile.com will erase sd card data..?.

Jake-SonyXperia — Tue, 07 Mar 2017 04:11:44 GMT

Wiping the handset will reset it yes, so all content on the handset will be removed, just remember after doing the wipe you will have no way to track the handset.