Cannot open file sharing

Sat, 09 Oct 2010 18:38:53 GMT

Hi i brought my phone yesterday and i have a problem !!

As soon as i plugged the usb cable in the computer it started installing PC Companion, this all installed correctly.

I cannot open the file sharing option the only time its will open is when the phone is not connected, so i do this then connect my phone and thats it nothing else.

I go on Media Go and i just cannot transfer any files over to my phone the only transfer option i get is to put it into another folder.

My sd card that comes with the phone will keep saying unavaliable.

Now i am not normally slow at working phones but this has me completely stumped.

Please can some-one help me?

It is driving me crazy!!!

Thank you

Mandy

Re: Cannot open file sharing

suze — Sun, 10 Oct 2010 08:34:44 GMT

When you are connecting your phone are you mounting your sd card? You do this by dragging down the notification bar and tapping on the usb symbol and selecting mount. This allows your PC to see it as an external drive and use the File Manager part of PCCompanion.

If this isn't your problem let us know and we'll see what we can figure out!

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Cannot open file sharing

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