topic Re: [BUG] Dialing Sensor (Beside Ear Speaker) in XPERIA archive

[BUG] Dialing Sensor (Beside Ear Speaker)

zhuhang — Thu, 04 Oct 2012 07:26:01 GMT

After accepting calls, when we put our ear to the ear speaker, the sensor will detect and put the display off.

And when we put our ear away, the sensor will detect and turn on the display.

But on my Xperia S, when i take my ear away from the ear speaker, the display remains off and never came on unless i press the on/off button to activate the screen.

Does other users experience this problem?

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

skip0pot2mus — Thu, 04 Oct 2012 08:16:40 GMT

Yea I have it, reported the bug here in the ICS problems thread in June, no response from Sony regarding it, others have reported it also, no repair in the latest release. It seems Sony are hoping we'll get bored of complaining about this phone.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

Bobeobi — Thu, 04 Oct 2012 08:25:22 GMT

I have it too. Nobody cares about it in Sony

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

zhuhang — Thu, 04 Oct 2012 13:53:39 GMT

I see, so its official bug.
But sometimes the sensor do work.

I tested,

if i put the ear speaker to my ear and once the display is off, i immediatly take away the phone, the display did reappear. With this, i think sensor works if and only if we test the sensor at the beginning of every call? LOL

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

Garret141 — Thu, 04 Oct 2012 15:32:47 GMT

Irritating bug. Proximity switch locks screen. Press power button to activate screen and close call

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

fredrik — Thu, 04 Oct 2012 16:45:14 GMT

I have exacly the same problem. It is really irritating.

The only way to get the screen turned on again is to press the on/off button. But pressing this button it terminates the phone call.

A few times I have been waiting in a telephone queue with the speaker on, but when I get connected to the operator and want to switch to the ear speaker I can not since the screen dont turns on. Then I have pressed on/off and the phone call gets terminated and I need to do the phone call and waiting again with the phone in my ear at all time.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

GUL — Thu, 04 Oct 2012 18:46:42 GMT

Same problem!!!!!!!!!!!!!

Sony support "repair your phone"

Shame!!!!!!

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

zhuhang — Fri, 05 Oct 2012 08:01:14 GMT

For me, pressing on/off doesnt end call, just activates the screen for me.

Maybe there's such settings in call settings?

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

skip0pot2mus — Fri, 05 Oct 2012 08:06:34 GMT

Yes, I think it's in accessiblity, I've turned it on, so I can end the call with it considering the screen doesn't turn on.

Good to see a response from Sony Support once again.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

Johan — Thu, 11 Oct 2012 11:12:19 GMT

Please confirm which build number you guys are running on and I will try to pass it on to our developers.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

fredrik — Thu, 11 Oct 2012 18:40:50 GMT

I am running 6.1.A.2.45 on nordic generic.

I had the same problem on .452 before also.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

uzvarb — Thu, 11 Oct 2012 18:57:28 GMT

That problem is still on .50. Rarely byt sill here.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

Johan — Fri, 12 Oct 2012 05:55:38 GMT

Please let me know if you guys use any display protector.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

skip0pot2mus — Fri, 12 Oct 2012 08:17:00 GMT

The one that came in the box with the phone?!

DO a service test and the proximity sensor will work 100% of the time, but in use, it fails, along with the lock screen coming on etc.

How come you can't ask the developers if they've looked at this issue, seeing as I did post about it in the ICS problems thread a good few months ago now.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

fredrik — Fri, 12 Oct 2012 09:01:45 GMT

I am using a copter screen protector, but it does not cover the sensor.

Also it is not always the screen fails to "turn on" when removing the phone from the ear. When I do short phone calls it is usually working, but as soon the call is longer then a few minutes then the screen does not turn on.

It is like the proximity sensor process or something is crashing during phone calls. Just a guess.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

skip0pot2mus — Fri, 12 Oct 2012 10:11:16 GMT

yes exactly, after a long conversation it usually occurs!

Also, even if I dial the number, then talk for a bit, when I want to hang up, I have to press the power button to wake the screen, then UNLOCK the phone as the screen lock is active too.

Something is not telling the phone to stay awake during a phone call.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

buckmp — Fri, 12 Oct 2012 10:18:23 GMT

I'm getting this aswell .453, UK generic, with the sony screen protector that doesn't cover the sensor.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

skip0pot2mus — Fri, 12 Oct 2012 10:25:40 GMT

320. 06-Aug-2012 14:23 (in response to skip0pot2mus)

Re: Put your ICS Problems in this thread [for those who have it installed]

A few times last night when taking the phone away from my ear, the screen wouldn't wake, I was in a shady part of a bar, the phone isn't recognising this.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

Johan — Fri, 12 Oct 2012 10:36:53 GMT

Thank you all for sharing your info. I have forwarded this for investigation and I'll get back to you as soon as I hear anything.

Re: [BUG] Dialing Sensor (Beside Ear Speaker)

dime — Fri, 12 Oct 2012 11:09:11 GMT

i have the same problem the screen sometimes is on sometimes it doesnt turn on during a call like all here have said ... my build number is 6.1.A.2.45