topic Re: Earphone not working in XPERIA archive

Earphone not working

miro13 — Fri, 20 Sep 2013 09:38:40 GMT

Hello,

I've been having some problems with my earphone, sometimes it works, sometimes it doesn't. When I put the call in high speaker I can hear everything and when I use headphones I can hear it too, so the problem is the earphone. How can I solve it?

(I'm referring to the earphone that is in the telephone)

Re: Earphone not working

Stratosv7 — Fri, 20 Sep 2013 09:46:16 GMT

Hi Miro13

What other devices have you tried the earphones in, do they work in your computer or laptop for example?

Re: Earphone not working

gwhispererz — Fri, 20 Sep 2013 11:35:11 GMT

The other option is to test with another earphone.

Re: Earphone not working

miro13 — Fri, 20 Sep 2013 15:41:05 GMT

My problem is with the earphone of the telephone, the one that is in it

Re: Earphone not working

gwhispererz — Sat, 21 Sep 2013 02:55:04 GMT

I see .... you could perform a software repair with PC Companion, but make sure you backup your data.

If it doesn't help, most likely a hardware issue, then you may consider sending phone to your local service centre.