topic Re: messaging service crashes in XPERIA archive

messaging service crashes

Mon, 20 Sep 2010 20:06:28 GMT

hey hey

I'll be sending or reading a recieved text or reading through some old ones, and the messgaing service will crash, i'll then open handcent and the same thing will happen. it will come up with the message "the application has stopped unexpectedly.please try again" with options force close or wait, i'll select force close, re-open it and it comes up again. its really fustrating!

Re: messaging service crashes

Aimee — Mon, 11 Oct 2010 15:18:42 GMT

Hi,

I noticed your post hasn't had any responses so I'm here to help.

From what you have described, I would suggest running a repair on the handset to see if this resolves the issues. This can be done by following the steps below on a PC with access to the Internet.

1. Go to: http://bit.ly/bimURs and download the PC Companion software.

2. Once installed, select Support Zone.

3. Select Software Updates.

4. Select Repair.

5. Follow the On-Screen instructions.

Let me know how you get on

Re: messaging service crashes

Uliwooly — Mon, 11 Oct 2010 23:26:57 GMT

This wont work because PC Companion is down.

Re: messaging service crashes

Aimee — Wed, 13 Oct 2010 12:17:16 GMT

Hi,

We can confirm that PC Companion is not down. If you are experiencing problems with this Application, please advise us further so we may assist you with this.

Re: messaging service crashes

Wed, 13 Oct 2010 17:54:07 GMT

before being able to update it, i have to make a backup of contatcs,messgaes,settings etc, and im not too sure how to do that lol

Re: messaging service crashes

Wed, 13 Oct 2010 17:55:00 GMT

oh ! iv found the app for it, but it says "no memory card found"

Re: messaging service crashes

Uliwooly — Wed, 13 Oct 2010 21:46:21 GMT

go to

Settings -> SD card & Phone storage -> check if under Total Space or Available space has any info,

if not then its probably unmounted and you need to turn off your phone -> take the battery out -> take the SD Card out -> put it back in both SD card then battery -> turn on your phone and repeat

Settings -> SD card & Phone storage