topic Re: While talking on call... in XPERIA archive

While talking on call...

dude1 — Mon, 09 Sep 2013 17:44:09 GMT

It happened 5 times already.

So I take a call, all good, I'm on headphones cause I like my hands free and suddenly the other's person voice is heard only through the back speaker, if I say smth, he cannot hear me and it enters in a "stand by" mode where a XPERIA screen appears. After 15-30 seconds, it comes back to normal.

Why is this happening?

Re: While talking on call...

Alexander1 — Tue, 10 Sep 2013 13:01:27 GMT

Seems pretty strange. Try to start your phone in safe mode to see if any 3rd party app you have installed might cause the problem. Check the safe mode FAQ topic for more info:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the problem persists in safe mode I suggest that you repair the phone software using PC Companion:

http://www.sonymobile.com/update

Re: While talking on call...

dude1 — Thu, 03 Oct 2013 08:09:33 GMT

The thing is that it doesn't happen everytime. Once in a while, you know. For example, it happened twice in the last two days.

Should I skip to PC Companion directly or start my phone in safe mode and hope it happens again?

Glad I remembered this forum

Re: While talking on call...

dude1 — Fri, 04 Oct 2013 18:01:16 GMT

I've noticed something else: the clock was wrong and it entered that state again. When it recovered, the clock showed the exact time. And the red signal is on, even though is almost fully charged.

Re: While talking on call...

saripoiu — Sun, 24 Nov 2013 17:24:17 GMT

and me too

Re: While talking on call...

saripoiu — Sun, 24 Nov 2013 17:40:46 GMT

and me too

why do not you simple software without facebook, google+, talk, etc.. background eating resources and who needs to put them up later after his main phone function is not leptop. please if you can make me I do not matter what software version

Re: While talking on call...

jpraveenanand — Sat, 30 Nov 2013 04:41:11 GMT

It happened for me too 3-4 times in last 5 2 months...sony, kindly provided a stable update for this device

Re: While talking on call...

Alexander1 — Thu, 05 Dec 2013 15:04:57 GMT

Have you really tried to boot the phone in safe mode? Do you experience the same behavior even in safe mode?

Re: While talking on call...

saripoiu — Sat, 07 Dec 2013 06:38:50 GMT

the same in safe mode
best simple software

Re: While talking on call...

Alexander1 — Tue, 10 Dec 2013 16:19:42 GMT

In that case, perhaps you should have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/