topic My Xperia E camera can't connect in XPERIA archive

My Xperia E camera can't connect

FarhanAlifian — Tue, 19 Nov 2013 12:24:06 GMT

I have xperia phone 'and the camera can not connect, when I was clicking the camera icon out '' unfortunately the camera has stopped'', how I fix it please help me ps:sorry for bad english

Re: My Xperia E camera can't connect

Alexander1 — Tue, 19 Nov 2013 12:34:08 GMT

Clear data for camera under settings > apps > all > camera > clear data. Turn off the phone, remove the SD card from the phone. Start the phone again and try to access the camera.

Re: My Xperia E camera can't connect

FarhanAlifian — Tue, 19 Nov 2013 12:55:09 GMT

still not work

Re: My Xperia E camera can't connect

Alexander1 — Tue, 19 Nov 2013 15:23:45 GMT

In that case I suggest that your repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".

If the problem still persists you should have the phone examined by a service center. For more information, please contact your local Xperia support team:

http://www.sonymobile.com/global-en/support/contact-us/