topic Re: Problems making phone calls after update in XPERIA archive

Problems making phone calls after update

Haniff — Wed, 20 Nov 2013 15:24:58 GMT

i am xperia go user..i have a big problem ,,my phone got freeze when i try to answer a call,,,its happen when i upgrade to JB,,
for your information i was fix my phone using update service and its work for a while and the problem happen again after a week,,
plz i really love this phone

Re: Problems making phone calls after update

Alexander1 — Wed, 20 Nov 2013 15:34:24 GMT

Do you experience the same problem if you start your phone in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Problems making phone calls after update

Haniff — Wed, 20 Nov 2013 15:45:10 GMT

no phone call problem when i put the phone in safe mood,,so how a solution?

Re: Problems making phone calls after update

Hampus — Wed, 20 Nov 2013 16:22:17 GMT

If it works fine when the phone is in safe mode there is a third party application that is causing the problem. I suggest you take a look at your downloaded applications to see if you can determine which app that is causing the problem.

Go to Settings > Apps > And you will end up on the tab "Downloaded".

Re: Problems making phone calls after update

Haniff — Wed, 20 Nov 2013 16:33:05 GMT

thanks for your information now i will try uninstall the third party applicaton..
thanks for your consideration..

Re: Problems making phone calls after update

HfzlHkm — Sun, 24 Nov 2013 01:14:56 GMT

Hi, can i know what kind of third party applications that usually cause these call problems?

Re: Problems making phone calls after update

Alexander1 — Tue, 26 Nov 2013 15:51:42 GMT

I would start uninstall apps that are phone call and microphone related to see if you notice any difference.