topic Hangs during calls in XPERIA archive

Hangs during calls

anmolbhullar — Thu, 21 Nov 2013 17:38:03 GMT

when answering calls for the first time i hear nothing form the other side and timer isnt running , it disconnects after a little while showing 00;12 . this will continue for a few more times and if i am lucky i will get to answer the call .

Sometimes after i answer the call the slide bar will disappear and it continues to vibrate .. please help.

Re: Hangs during calls

Jake-SonyXperia — Fri, 22 Nov 2013 03:51:04 GMT

In this situation, unfortunately it seems you have a software problem, I suggest performing a software repair on the handset to resolve this issue.

PC Companion: http://www.sonymobile.com/global-en/tools/pc-companion/

To repair the phone software

1. Install PC Companion on a Windows PC from Support

2. In PC Companion, under Support Zone and click Start.

3. Under Phone Software Update, click Start.

4. Click repair phone.

5. Follow the on-screen instructions.

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Re: Hangs during calls

anmolbhullar — Sat, 30 Nov 2013 18:02:56 GMT

i have included a screenshot to how what appears on the screen , after clicking Update. .it doesnt say repair anywhere