topic Re: Problem with Music widget on lockscreen in XPERIA archive

Problem with Music widget on lockscreen

biosync — Sun, 24 Nov 2013 13:04:25 GMT

Every time I turn off the silent mode on my Xperia Z1 and receive either a message or a call my lockscreen automatically shows the walkman widget. It is annoying, while when I am on the silent mode the lockscreen is the same as is no music control/walkman widget that shows up.

Re: Problem with Music widget on lockscreen

Sam — Mon, 25 Nov 2013 01:29:24 GMT

Have you tried simply removing the widget from the screen to see if this keeps happening?

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Re: Problem with Music widget on lockscreen

Victor_Mok — Mon, 25 Nov 2013 06:25:18 GMT

This is happening with me too. The only way the widget disappears from the lockscreen is pressing pause on the lockscreen and turn on/off the display...

Re: Problem with Music widget on lockscreen

biosync — Mon, 25 Nov 2013 14:28:53 GMT

As Victor have said: "The only way the widget disappears from the lockscreen is pressing pause on the lockscreen and turn on/off the display"

This is the only work around that we have. Can you please help us on how to solve this one?

Re: Problem with Music widget on lockscreen

Sam — Mon, 25 Nov 2013 23:32:21 GMT

Did you try pressing and holding on the widget and dragging it into the bin that appears to remove the widget?

Re: Problem with Music widget on lockscreen

Victor_Mok — Tue, 26 Nov 2013 05:23:26 GMT

Hi Sam,

I have tried every possible way to remove the widget, but this appears to be the same widget that pops up when you have the Walkman app playing music, so the widget cannot be removed.

I assume that when the phone rings, it's somehow treating the ringtone as music? And triggering the Walkman widget?

Thanks!

Re: Problem with Music widget on lockscreen

Victor_Mok — Tue, 26 Nov 2013 05:49:38 GMT

Hi Biosync,

Do you have 8tracks installed? I think that app causes the music controls to pop up when you receive a call or whatever. I found it running in apps everytime ringtone plays.

Thanks

Re: Problem with Music widget on lockscreen

biosync — Tue, 26 Nov 2013 14:18:39 GMT

Hi Victor yes I have it (8tracks) on my phone. Did you get to resolve the problem when you uninstalled the app?

@Victor_Mok wrote:
Hi Biosync,

Do you have 8tracks installed? I think that app causes the music controls to pop up when you receive a call or whatever. I found it running in apps everytime ringtone plays.

Thanks

Re: Problem with Music widget on lockscreen

Sam — Wed, 27 Nov 2013 00:02:16 GMT

Please do let us know if removing this application stops this from happening as this would be of value to others that are experiencing the same problem.

Re: Problem with Music widget on lockscreen

Victor_Mok — Wed, 27 Nov 2013 02:40:10 GMT

Hi,

Yes, so far, removing 8 tracks have solved my problem. Haven't seen that widget pop up again after phone calls.

Thanks!

Re: Problem with Music widget on lockscreen

biosync — Wed, 27 Nov 2013 03:07:43 GMT

@Victor_Mok wrote:
Hi,
Yes, so far, removing 8 tracks have solved my problem. Haven't seen that widget pop up again after phone calls.
Thanks!

Victor try updating the app itself it worked for me. They added an option for their music widget on the lockscreen.

Re: Problem with Music widget on lockscreen

biosync — Wed, 27 Nov 2013 03:08:34 GMT

@Sam wrote:
Please do let us know if removing this application stops this from happening as this would be of value to others that are experiencing the same problem.
Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
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8tracks has update their app and it worked for me. Cheers!

Re: Problem with Music widget on lockscreen

Sam — Wed, 27 Nov 2013 03:11:23 GMT

That is great news, thank you for picking this up Victor_Mok, I would have never spotted this as I am not familiar with that application.