topic Re: XPERIA U TOUCH SCREEN IS UNRESPONSIVE in XPERIA archive

XPERIA U TOUCH SCREEN IS UNRESPONSIVE

Addi — Mon, 06 Jan 2014 19:20:34 GMT

I DO NOT KNOW WHY YOU PEOPLE ARE MAKING ME SUFFER LIKE THIS.

I HAVE SONY XPERIA U WHOOSE TOUCHSCREEN WENT UNRESPONSIVE WHILE IT WAS UNDER WARRANTY. IT WAS REPAIRED BY SONY SERVICE CENTRE - TECHNOPLAZA , SALT LAKE , KOLKATA ( JULY 2013) BY CHANGING THE TOUCH PANEL. AGAIN IN JANUARY 2014 THE SAME PROBLEM OF UNRESPONSIVE TOUCHSCREEN IS REPEATING. MY PHONE TOO IS NO LONGER UNDER WARRANTY. FURTHERMORE I DO NOT REMEMBER OF ANY WHEN I DROPPED OR PHYSICALLY DAMAGED THE PHONE. DO ADVISE ME A CHEAPER SOLUTION AS I AM IN NO MOOD TO SHELL MY HARD EARNED MONEY ON THIS PRODUCT ANYMORE.

TELL ME IF YOU REQUIRE MY IMEI NO.

Re: XPERIA U TOUCH SCREEN IS UNRESPONSIVE

Uliwooly — Mon, 06 Jan 2014 21:04:27 GMT

This forum is for users to help each other, my suggestion is that you contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

BTW YOU DON'T HAVE TO SCREAM, all uppercase = scream

Re: XPERIA U TOUCH SCREEN IS UNRESPONSIVE

Kavi1212 — Tue, 07 Jan 2014 11:07:45 GMT

Welcome aboard friend. I too had the same issue..

Xperia U was deffective (many of the breed) only option you have is to repair it and to sell it. I too faced the same issue twice and this foum will never help you ..

please make aware your friends and anyone who is interested on buying SONY branded mobile

Cheers

Re: XPERIA U TOUCH SCREEN IS UNRESPONSIVE

Addi — Thu, 09 Jan 2014 12:10:10 GMT

Thank you uliwooly and Kavi1212 for you replies. By the way i contacted sony at http://www.sonymobile.com/global-en/support/contact-us/ via email two days ago but they are so careless that haven't replied to my query yet. If they do not replying in 1 week, they will be getting an email of abuses from me. Did a huge mistake by trusting sony and buying their worthless products. I hope sony goes down in India. Will surely be spreading the message to everyone not to buy sony mobiles.

By the way Kavi1212 what is the total cost of replacement of the screen?

Re: XPERIA U TOUCH SCREEN IS UNRESPONSIVE

Johan — Thu, 09 Jan 2014 12:21:45 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that your issue has returned.
I suggest that you raise this with your local support team to check how to proceed with this in the best possible way.
Local support.

Re: XPERIA U TOUCH SCREEN IS UNRESPONSIVE

Kavi1212 — Sun, 12 Jan 2014 12:51:56 GMT

I bought digitizer from ebay You could find many digitizer supplies there and they are original (Made in China )

http://www.ebay.com/sch/i.html?_trksid=p2050601.m570.l2632.R2.TR3.TRC1.A0.Xxperia+u+digi&_nkw=xperia+u+digitizer&_sacat=43304&_from=R40

try that search result,, buy from a top rated seller... And mate if you still have warranty, use that try to exchange the device for another one if you can...digitizer repalcing will solve the problem for some time and I think its a deffect on mother board or power controlling unit (Reason to happen over and over again)

Hope everything will go smooothly I can understand your state since I too faced the same situatuion (Twice with digitizer issue )

regards .!!