https://community.sony.lt/t5/xperia-archive/sony-z1-help/m-p/3169154#M338188 <P>Hi,</P><P>The dots are not normal. Go to your setings panel, about, diagnostics and run a screen test. See if you still see the dots. If so then you need to get the phone checked by a service center. If you jsut got it then its definitely faulty get it replaced.&nbsp;</P><P>The memory will never show you the full amount since some of it is being used for the operating system.&nbsp;</P> Sat, 07 Dec 2013 02:17:58 GMT Mystic 2013-12-07T02:17:58Z https://community.sony.lt/t5/xperia-archive/sony-z1-help/m-p/3169153#M338187 <P>I just got Sony z1 from Kogan and when I have dark colors on it it shows a lot of little dots red and green</P><P>and that it does not have 16gb but only 12gb please help me</P> Fri, 06 Dec 2013 23:49:44 GMT https://community.sony.lt/t5/xperia-archive/sony-z1-help/m-p/3169153#M338187 australiaorr 2013-12-06T23:49:44Z https://community.sony.lt/t5/xperia-archive/sony-z1-help/m-p/3169154#M338188 <P>Hi,</P><P>The dots are not normal. Go to your setings panel, about, diagnostics and run a screen test. See if you still see the dots. If so then you need to get the phone checked by a service center. If you jsut got it then its definitely faulty get it replaced.&nbsp;</P><P>The memory will never show you the full amount since some of it is being used for the operating system.&nbsp;</P> Sat, 07 Dec 2013 02:17:58 GMT https://community.sony.lt/t5/xperia-archive/sony-z1-help/m-p/3169154#M338188 Mystic 2013-12-07T02:17:58Z