topic Re: unfortunately stopped problem in XPERIA archive

unfortunately stopped problem

ASIF902112 — Mon, 09 Dec 2013 07:43:08 GMT

my phone (xperia neo v, mt11i, 4.0.4) is not working well. it gives the notification that com.process.acore has stopped, com.process.media has stopped.,,and list of unfortunately ......has stopped.so how i can fix this problem..i also factory reset bt problem still there...

Re: unfortunately stopped problem

Er_Kannan — Mon, 09 Dec 2013 07:58:08 GMT

Try a factory reset. Make sure that you backup any important data before performing factory reset.

Re: unfortunately stopped problem

arturiu — Mon, 09 Dec 2013 12:23:35 GMT

FYI, this is an Xperia V thread, not Neo.

Anyway...

If you already tried a factory reset, then you may need to recover the firmware to a well known state.

But first do a backup (repair will erase your phone)!!

Here's some guidance on that:

http://talk.sonymobile.com/t5/Xperia-Ion/Alternatives-on-How-to-backup-Xperias/td-p/161240

Then, repair your phone with:

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Also, be sure to jump to the Neo V thread.

Re: unfortunately stopped problem

ASIF902112 — Tue, 10 Dec 2013 11:08:29 GMT

I hv done that bt problem still there....

Re: unfortunately stopped problem

ASIF902112 — Tue, 10 Dec 2013 11:09:17 GMT

Re: unfortunately stopped problem

ASIF902112 — Tue, 10 Dec 2013 11:11:58 GMT

if I will update my android version to 4.1.B.587. then should it better 4 me or not....