topic Display wakeup problem in XPERIA archive

Display wakeup problem

ghanshyamrathod — Tue, 10 Dec 2013 05:09:27 GMT

Dear SONY,

While pressing POWER button, it wont wake up phone in first try, I need to press POWER button 2-3 times then phone wakes up. WHAT IS THE ISSUE ???

Re: Display wakeup problem

Rickard — Tue, 10 Dec 2013 09:18:17 GMT

Which software version do you have in your phone? You can see this under Settings -> About phone -> Build number.

Re: Display wakeup problem

ghanshyamrathod — Tue, 10 Dec 2013 09:45:59 GMT

Dear Rickard,

I am using latest firmware available 10.3.1.A.2.67

Re: Display wakeup problem

Rickard — Tue, 10 Dec 2013 09:52:40 GMT

I recommend that you first try making a repair of the phones software using PC Companion, Bridge for Mac or Update Service. Then try the phone for a few days before you restore any backup or 3:rd party apps. If you have this problem then i suggest that you contact a service location or local Sony Xperia support (http://www.sonymobile.com/global-en/support/contact-us/) for assistance.