topic Re: Smartwatch 2 - a display backlight spot issue in XPERIA archive

Smartwatch 2 - a display backlight spot issue

Vendo232 — Thu, 02 Jan 2014 19:32:50 GMT

I`ve been using my SW2 for 2 weeks and I have noticed few spots on my screen. See below.

It seems like the display has been de-colorized or influenced by most frequent touching zones on the display.

I still have warranty is this an issue and I should return this watch or?..

any suggestions what is going on?

PS: I have not exposed my watch to water or anything.

Re: Smartwatch 2 - a display backlight spot issue

Vendo232 — Thu, 02 Jan 2014 22:37:44 GMT

what is going on with the PICTURES? is somebody deleting them or what?

Re: Smartwatch 2 - a display backlight spot issue

_alexdon_ — Thu, 02 Jan 2014 22:43:02 GMT

No,a mod must approve them before they can be seen.Stop posting more and more.

Re: Smartwatch 2 - a display backlight spot issue

Vendo232 — Mon, 06 Jan 2014 17:34:11 GMT

This is what happened to me today, I`ve tried restarting the watch and no help. Not sure how to do hard reset and not sure if it would help.

I`m sending them back.

Re: Smartwatch 2 - a display backlight spot issue

Nabeel — Mon, 06 Jan 2014 17:45:48 GMT

That appears to be a hardware fault so better send it back or have it assessed at Sony service center.

Re: Smartwatch 2 - a display backlight spot issue

Vendo232 — Mon, 06 Jan 2014 20:27:28 GMT

thank you for your answer. Wanted to ask you for lasta advice.

I bought the watch from AMAZON seller and theyr offer to return money they do not offer to send replacement.

Would it be possible to contact SONY directly and get replacement ?

thank you

Re: Smartwatch 2 - a display backlight spot issue

Nabeel — Tue, 07 Jan 2014 07:52:03 GMT

You should do what's easy for you. Amazon or service center.

A product is replaced withint the first 7 days of purchase if proved defected.

You have warranty, so you should probably go to Sony service center and see what they say. Most probably you won't need to contact Amazon. While the Amazon deal is good as well. Get the money back and buy the SW from Sony center.

Re: Smartwatch 2 - a display backlight spot issue

Vendo232 — Thu, 09 Jan 2014 17:13:31 GMT

it is getting worst 😞