topic Re: phone randomly turning itself off in XPERIA archive

phone randomly turning itself off

vrelron — Fri, 12 Dec 2014 17:23:53 GMT

My phone always turns off every so often i noticed it happens only when wifi or 3G is turned on it does not happen when i put my phone in the charger

Re: phone randomly turning itself off

Thommo — Fri, 12 Dec 2014 18:54:42 GMT

Check your SIM card is correctly seated and free from dirt etc - Also is your card a correctly manufactured one or have you cut it down to size? as a loose fitting or ill fitting SIM card will do this

Re: phone randomly turning itself off

vrelron — Fri, 12 Dec 2014 20:04:03 GMT

I tried taking the SIM out and replace it, did not work I made sure that my SIM was clean and did not work, I tried it without SIM in the phone and it keeps turning off

Re: phone randomly turning itself off

Thommo — Fri, 12 Dec 2014 20:13:16 GMT

Sorry to say but in circumstances like this you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: phone randomly turning itself off

vrelron — Sun, 21 Dec 2014 11:08:46 GMT

I found out what the problem was the conection with the battery is broken and I am having it repeared but thank you for the help