topic Re: pc connect in XPERIA archive

pc connect

sifire — Mon, 15 Dec 2014 13:43:01 GMT

Hi ALL

Cn someone please tell me why i can connect to Windows xp and browse my phone files but WINDOWS7 doses not pick it up,i used to be able to do it with windows 7. i uninstalled pc companion on Windows 7 and now it does'nt pick up the phone

Re: pc connect

Ashroft98 — Mon, 15 Dec 2014 13:49:28 GMT

Have you tried reinstalling PC Companion?

Re: pc connect

sifire — Mon, 15 Dec 2014 13:59:43 GMT

pc companian is installed once the phone is detected and windows 7 does'nt pick up the phone,but it detects my phone on friend pc running xp.

Re: pc connect

Ashroft98 — Mon, 15 Dec 2014 14:04:41 GMT

Try downloading one from the web as the pre loaded PCC might not run properly

PC Companion

http://support.sonymobile.com/global-en/tools/pc-companion/

Re: pc connect

sifire — Mon, 15 Dec 2014 14:14:03 GMT

ok thanks,will try it when i get home

:smileysmileywink:

Re: pc connect

Jake-SonyXperia — Tue, 16 Dec 2014 00:36:43 GMT

Hi Sifire,

You may also want to check the USB FAQ guide. Please use the link below.

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

Let us know how it all goes.

Re: pc connect

sifire — Tue, 16 Dec 2014 10:58:46 GMT

hi,thanks for the link...

still reluctant to update to latest software so i am first going to try the cable i used at my friends house before i do the update.

i am thinking that maybe my phone is unstable because i need to run an update.i tried reinstalling pc companion and that didnt help,still doesnt detect my phone,but my friend who is running xp detects it immediately and it actually wants to load pc companion,strange thing is my pc running windows 8 used to detect my phone..

does anyone know if it is possible to undo an update if it makes phone unstable

Re: pc connect

Jake-SonyXperia — Thu, 18 Dec 2014 01:38:09 GMT

This sounds related to the Drivers on the PC to be honest.

Try putting the device in USB Debug mode and try connecting the device again.

Menu > Settings > About Phone > Tap Build Number 7 times > Press the back button > select Developer Options > Turn on USB Debug mode.

Give this a try and let us know.

I hope this helps.