topic Re: few small issues please help in XPERIA archive

few small issues please help

Rob119 — Thu, 18 Dec 2014 15:51:10 GMT

Hi all just signed up my names rob

Got a few issues could be silly things but...

I can't record sound on my sp it only works if I'm recording a video I've tried recording on WhatsApp, Facebook but it doesn't do anything I have uninstalled. The apps and reinstalled them buts it's still the same

The issue started when my phone wouldn't charge at all so I reset the phone back to factory settings.

My other issue is when I click where I want to type text the text bar doesn't pop up now and again

All help appreciated thanks

Re: few small issues please help

Rob119 — Thu, 18 Dec 2014 15:51:51 GMT

Forgot to mention tthe sp is upto date

Re: few small issues please help

Phy — Thu, 18 Dec 2014 17:08:41 GMT

Contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/

Re: few small issues please help

ShinOrochiX — Mon, 22 Dec 2014 19:22:31 GMT

It is common to see issues like what you have listed, I see that you've carried out a factory reset-my guess is via the settings. The best thing to do would be to carry out a software repair via Sony PC Companion. You will lose all data and apps so make sure you backup what is needed.

Generally the repair can fix issues like these, as what you've reported isn't a wide spread known issue.