topic Re: Acro s not reading SIM in XPERIA archive

Acro s not reading SIM

Dirch — Tue, 23 Dec 2014 07:07:10 GMT

My acro s does not recognise my sim card or any mobile networks. It was working fine before I updated it recently to the latest version. The sim also works fine in my other phone, so it's not the issue. Have tried searching for networks and factory resets etc. Can anyone help me please?

Re: Acro s not reading SIM

Uliwooly — Tue, 23 Dec 2014 07:12:40 GMT

Just get a brand new SIM card

Re: Acro s not reading SIM

Hampus — Tue, 23 Dec 2014 11:56:34 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If another SIM-card does not work, you may want to perform a software repair to exlcude software related problems. This can be done via our program PC Companion:
http://support.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.