Money back offer

Buddiemirren — Tue, 23 Dec 2014 13:50:20 GMT

For the last 3 weeks I've been attempting to get my £30 cash back offer on my purchase of an Experia Z3 tablet from www.sony.co.uk./tabletcashback but it's proving impossible. On occasion it states my model is invalid, although it is listed in the drop down & is the model shown in the graphics used, then it will accept the model but claim I have an invalid email address. Even though it's the same email I registered the product with and used to join this forum. Then occasionally it'll accept these let me get to the very end of the process and then on the final send will redirect me to the initial page with no error message or notification that the claim is being processed. All in all extremely frustrating & disappointing, guessing my only recourse is to try phoning and jumping through a few hoops! Anyone with similar problems when trying to claim on money back offers?

Re: Money back offer

Hampus — Tue, 23 Dec 2014 14:25:27 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I think this offer is related to your market and thereby, hard for me to give you information about how to proceed with it. And by the look af the link you have provided, it looks like it's an offer from Sony Electronics. I suggest that you raise Sony Electronics and/or your local support team:

Sony Electronics:
https://shop.sony.eu/shop/mimes/openAccess/legal/contact-us/contact_en_GB.html

Local support team:
http://support.sonymobile.com/global-en/contactUs/

topic Money back offer in XPERIA archive

Money back offer

Re: Money back offer