topic PHONE HARD RESET ITSELF; ERASED EVERYTHING!!! in XPERIA archive

PHONE HARD RESET ITSELF; ERASED EVERYTHING!!!

MizaniMD — Tue, 23 Dec 2014 16:32:43 GMT

I mistakenly triggered our house alarm at 1am this morning; we finally turned it off but the cops showed up saying that no one could get a hold of me. I looked at my Xperia and it was on the "select your language" page! I clicked next and next, and the phone was completely erased back to factory setting! Everything was gone, including all of my Google Play apps that I downloaded. Has anyone else had this issue? My friend told me his Xperia restarted itself last night on its own, so not as bad as my case.

I wonder if this has anything to do with the Sony hack.

Re: PHONE HARD RESET ITSELF; ERASED EVERYTHING!!!

Uliwooly — Tue, 23 Dec 2014 16:57:16 GMT

It can't happen on its own, if someone has access to your gmail account they could delete your phone with MyXperia or Android device manager

Re: PHONE HARD RESET ITSELF; ERASED EVERYTHING!!!

MizaniMD — Tue, 23 Dec 2014 17:07:04 GMT

Thanks. So I activated MyXperia (geolocator) on my phone 2 days ago (a week after usage), but never logged into the actual myxperia.sonymobile.com website. None of my other devices or digital accesses have been compromised. This was a very isolated incident with my Sony Xperia. Also the technician just told me that MyXperia is "Sony Entertainment" and has nothing to do with the Sony device manufacturer itself. Also my Google credentials are encrypted so the only way that someone could have erased my phone was by logging into MyXperia account and clicking on erase! This smells much more like a hack that has to do with what Sony is dealing with already, and I want nothing to do with it.

I'm returning the phone back to Verizon now; Sony can battle its own war with the hackers and I want nothing to do with it.

Re: PHONE HARD RESET ITSELF; ERASED EVERYTHING!!!

Uliwooly — Tue, 23 Dec 2014 17:16:48 GMT

if anyone has access to your Gmail password, they can use MyXperia which is a Sony website, or they can use Android device manager, that's an android/google service, you can delete an specific android device on your account, this does NOT seemed like your phone was hacked or its part of some war, again, to each its own. the other alternative is that you factory reset your phone or installed an update.

https://www.google.com/android/devicemanager

test it

Re: PHONE HARD RESET ITSELF; ERASED EVERYTHING!!!

Uliwooly — Tue, 23 Dec 2014 17:32:57 GMT

@MizaniMD How were you able to use a GSM phone with Verizon a CDMA network?