https://community.sony.lt/t5/xperia-archive/vivaz-pro-error/m-p/3328679#M451961 <P>Dear,</P><P>My old phone, vivaz pro, error. When i turn on, the display apprear " could not start phone, please contact your retail".</P><P>What must i do? Cause the Service Center cannot repair,</P> Thu, 25 Dec 2014 15:47:34 GMT Rachmat 2014-12-25T15:47:34Z https://community.sony.lt/t5/xperia-archive/vivaz-pro-error/m-p/3328679#M451961 <P>Dear,</P><P>My old phone, vivaz pro, error. When i turn on, the display apprear " could not start phone, please contact your retail".</P><P>What must i do? Cause the Service Center cannot repair,</P> Thu, 25 Dec 2014 15:47:34 GMT https://community.sony.lt/t5/xperia-archive/vivaz-pro-error/m-p/3328679#M451961 Rachmat 2014-12-25T15:47:34Z https://community.sony.lt/t5/xperia-archive/vivaz-pro-error/m-p/3328680#M451962 <P>Try performing a system repair using&nbsp;<A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">Pc Companion</A> as this will often fix issues - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Thu, 25 Dec 2014 16:15:28 GMT https://community.sony.lt/t5/xperia-archive/vivaz-pro-error/m-p/3328680#M451962 Thommo 2014-12-25T16:15:28Z