topic Re: new smartband talk in XPERIA archive

new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 19:40:06 GMT

Just set up my smart band talk swr30 and now the screen has two arrows in a circle on it. It's been a while and its still there. It's this a update? Or is there something wrong? Thanks

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 19:50:27 GMT

Have you synced your SBT with your phone

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 19:54:18 GMT

I have installed the app and went thru all the set up.my xperia z1 sees it and is connected to it. But is there something else i should do

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 19:57:11 GMT

That's odd, what if you unpair the SBT and try again

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 20:03:09 GMT

Now should nfc be turned on or off.

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 20:04:56 GMT

it will be easier if its on, bluetooth has to be on too.

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 20:06:38 GMT

Ok tried both and i still only have the two arrows in a circle on my watch. Is there a way to reset it or turn it off

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 20:07:53 GMT

Long press the power button for more than 10 seconds

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 20:10:30 GMT

And to make sure that's the smaller button right? I did that and the screen remains the same the whole time.although my phone says it's disconnected the screen on my watch is the same.

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 20:29:59 GMT

Which phone do you have? do you have the smartband talk app?

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 20:53:11 GMT

I have the Sony z1,and the latest smartband talk app for that watch

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 20:55:38 GMT

Version 2.0069 the only thing i can think of is its trying to update, and i dont have wifi at work. Just my phone data. Maybe it won't update unless it has wifi

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 20:57:15 GMT

it should work with your data but perhaps its not as fast and its taking quite a bit of time

Re: new smartband talk

Phy — Thu, 25 Dec 2014 21:04:23 GMT

You can try resetting itby, Turn off your SmartBand Talk.Then Press and hold down both the power key and the volume up and down keys at the same time until you feel three short vibrations followed by one longer vibration, then release the keys.

Re: new smartband talk

Uliwooly — Thu, 25 Dec 2014 21:05:44 GMT

@Phy thanks for the heads up

Re: new smartband talk

mrwhiteis1 — Thu, 25 Dec 2014 21:57:20 GMT

Tried that but still stuck on that double arrows in a circle. Can't get that off the screen

Re: new smartband talk

Phy — Thu, 25 Dec 2014 22:21:18 GMT

You should contact Sony Xperia Support then.

http://www.sonymobile.com/global-en/support/contact-us/

Re: new smartband talk

mrwhiteis1 — Fri, 26 Dec 2014 23:11:48 GMT

Thanks for your help guys. I called Sony and it is doa.

Re: new smartband talk

Uliwooly — Mon, 29 Dec 2014 00:46:36 GMT

keep us updated