Touch Xperia X2

ciccio90sax — Fri, 26 Dec 2014 16:53:31 GMT

Suddenly the digital screen of my smartphone Xperia Z2 stops working even if the device is on.
To solve the problem using the reset button but soon returns to not work.
Today I tried to recover but to no avail
thanks for your tips ...

Re: Touch Xperia X2

Thommo — Fri, 26 Dec 2014 16:56:37 GMT

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

If that fails then you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

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Touch Xperia X2

Re: Touch Xperia X2