topic Re: Xperia Z1 screen with extrange colours in XPERIA archive

Xperia Z1 screen with extrange colours

Eneko — Fri, 26 Dec 2014 22:17:10 GMT

Hello,

Until today was very happy with my phone. But today I tried to switch it on and it didn´t work.

The screen was black and colours were going up and down.

The phone is ok and it hasn´t any damage. I can´t understand what is happening.

Is the screen broken?

Thank u for your help,

Eneko

Thommo — Fri, 26 Dec 2014 23:03:43 GMT

All we can suggest is that you either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Ashroft98 — Sat, 27 Dec 2014 02:36:01 GMT

Yes,maybe a water leak had happened or something is messing up with the LCD or the cable.

Uliwooly — Sat, 27 Dec 2014 03:11:09 GMT

If the phone was in contact with water request a vacuum test

Eneko — Sat, 27 Dec 2014 07:25:31 GMT

The mobile phone hasn´t been in contact with water nor hasn´t been damaged.

Probably the problem is with the cable....

Thank u for your help.

Uliwooly — Sun, 28 Dec 2014 19:31:32 GMT

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