topic Problems with audio in Whatssup in XPERIA archive

Problems with audio in Whatssup

Mascibran83 — Sat, 27 Dec 2014 03:16:07 GMT

Good evening! When installing Whatssup application, I realized that all audio sent for me to my friends "accelerated", making it impossible to understand the recordings. A 20-second recording turned into a one second, inexplicably. What should I do (question).

Re: Problems with audio in Whatssup

Uliwooly — Sat, 27 Dec 2014 03:19:23 GMT

That's a WhatsApp issue, contact your local Xperia care

Re: Problems with audio in Whatssup

Mascibran83 — Sun, 28 Dec 2014 04:56:23 GMT

Not wanting to neglect your answer, why did you recommended that I contact the local Xperia Care? I use this forum just to get subsidies (help, tips, etc.) to facilitate my work as technical support Sony dealer in Brazil. Please uliwooly, I would like to get more constructive answers!

Re: Problems with audio in Whatssup

dandy63 — Sun, 28 Dec 2014 10:31:16 GMT

Hi, if you send for instance a 30 second video using WhatsApp......does the same thing happen, have never experienced the sound recording speeding up before, have you tried emptying the cache on the app or possibly deleting then re-installing the app......:smileyconfused:

Re: Problems with audio in Whatssup

Uliwooly — Sun, 28 Dec 2014 19:30:22 GMT

@Mascibran83

Because its not a Sony app, its a thirdparty app and any issues with third party apps, games, widgets, etc has to be addressed by them not Sony.

Re: Problems with audio in Whatssup

Mascibran83 — Tue, 30 Dec 2014 00:44:34 GMT

Good night, uliwooly! I hope you have not understood my last post as rudeness. Occasionally, I get complaints from people who, by any Xperia phone, face setbacks with Facebook, Whatssup, among other programs. Regarding the phones I mention in my posts, they refer merely to customers by me met. I would like to know the volume of complaints that are filed every day in the United States about a number of problems with the phones from Sony.

Keep up the good work!

Márcio Brandão

Re: Problems with audio in Whatssup

Uliwooly — Wed, 31 Dec 2014 21:26:25 GMT

It will be complicated to get that info but do contact your local Xperia Care, they might be able to assist you

http://support.sonymobile.com/global-en/contactUs/