https://community.sony.lt/t5/xz-series/distorted-phone/m-p/3544804#M12163 <P>Hi,<BR /><BR />I have problem with the shape of my phone. Recently, I noticed that my Xperia XZ is uneven (top left corner and bottom right corner&nbsp;stand off from the ground). I sent the phone to the service but they refused&nbsp;warranty repair.&nbsp;<BR />I would like to mention, that after one mount of using the phone was repleced with the new one by the service&nbsp;as a result of different issue. The phone wasn't faced any of mechanical injuries.&nbsp;<BR />I enclosed a photo from the service.&nbsp;</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="65175014425201.jpg" style="width: 400px;"><IMG src="https://community.sony.co.uk/legacyfs/online/37303i137802DA62DDA2AF/image-size/medium?v=1.0&amp;px=400" title="65175014425201.jpg" alt="65175014425201.jpg" /></SPAN></P><P>I don't know what to do with that issue so can anyone can give me any advise?&nbsp;<BR /><BR /></P><P>Regards,<BR />Monika</P> Fri, 12 May 2017 11:13:35 GMT Monyk 2017-05-12T11:13:35Z https://community.sony.lt/t5/xz-series/distorted-phone/m-p/3544804#M12163 <P>Hi,<BR /><BR />I have problem with the shape of my phone. Recently, I noticed that my Xperia XZ is uneven (top left corner and bottom right corner&nbsp;stand off from the ground). I sent the phone to the service but they refused&nbsp;warranty repair.&nbsp;<BR />I would like to mention, that after one mount of using the phone was repleced with the new one by the service&nbsp;as a result of different issue. The phone wasn't faced any of mechanical injuries.&nbsp;<BR />I enclosed a photo from the service.&nbsp;</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="65175014425201.jpg" style="width: 400px;"><IMG src="https://community.sony.co.uk/legacyfs/online/37303i137802DA62DDA2AF/image-size/medium?v=1.0&amp;px=400" title="65175014425201.jpg" alt="65175014425201.jpg" /></SPAN></P><P>I don't know what to do with that issue so can anyone can give me any advise?&nbsp;<BR /><BR /></P><P>Regards,<BR />Monika</P> Fri, 12 May 2017 11:13:35 GMT https://community.sony.lt/t5/xz-series/distorted-phone/m-p/3544804#M12163 Monyk 2017-05-12T11:13:35Z https://community.sony.lt/t5/xz-series/distorted-phone/m-p/3544805#M12164 <P>This to me looks like typical damage sustained by the phone being in a trouser pocket/being sat on etc.......there are numerous posts throughout the forum for various models having suffered same issue, accidental damage i'm afraid hence why no warranty repair</P> Sat, 13 May 2017 11:06:19 GMT https://community.sony.lt/t5/xz-series/distorted-phone/m-p/3544805#M12164 dandy63 2017-05-13T11:06:19Z