topic Re: Headphones problem with jack in XZ Series

Headphones problem with jack

Suzukaze — Fri, 19 Jan 2018 18:59:04 GMT

Hello,

So here is my problem : when I connect headphones with jack I have my right speaker almost inaudible even at maximum volume. I have tested multiple headphones from differents brands ( who work with others phones and sound systems ) and the same problem is there.

The thing is with speakers with their own power supply the sound is normal !

So where does this problem comes from ?

Re: Headphones problem with jack

Uliwooly — Fri, 19 Jan 2018 19:07:14 GMT

@Suzukaze

I haven't experienced this issue, it'll be wise to contact your Local support to get it inspected

Re: Headphones problem with jack

spippo — Fri, 19 Jan 2018 21:40:52 GMT

have you tried cleaning the jack with a cotton fiok and alcohol?

Re: Headphones problem with jack

Suzukaze — Fri, 19 Jan 2018 22:33:44 GMT

yeah I tried to clean it and it did absolutely nothing.

Like I said it only does that with headphones, I even tried to use a jack to jack extension cable and then headphones and still that right speaker almost inaudible problem but studio speakers with power supply after the same jack extension and the sound is normal !

I guess I will send it back for repair.