https://community.sony.lt/t5/xz-series/xc-repair-ongoing-issues/m-p/3652328#M55898 <P>Anyone else face these issues?</P><P>Attempted a XC software repair on the XZ handset. The repair failed, rendering the handset unusable.&nbsp;I was hoping that the issue that causes XC to ruin a handset had being resolved, as I have reported the matter a few times previously and XC has being updated many time over the last year.</P><P>Can Sony look into why XC continues to corrupt software when performing a repair. This has happened to me on a number of occasions and each time it was reported to Sony. A quick internet search shows that I am not alone. I would like to think that the logs of failed updates are being recorded. In an ideal world, any software fault should be recoverable using XC, particularly after attempting a repair on a working handset. XC remains unable to repair devices, even when the “device cannot be detected” option is selected after XC caused the corruption.&nbsp;&nbsp;</P><P>XC version 2.8.3.0</P><P>XC error…</P><P>UEUpdateFailed</P><P>UE_2005</P><P>2.8.3.0 / Windows 10 Home 64 bit / win / GB //</P><P>XZ Error…</P><P>The Software update failed.</P><P>Cheers</P> Sat, 30 Nov 2019 10:11:39 GMT huggons 2019-11-30T10:11:39Z https://community.sony.lt/t5/xz-series/xc-repair-ongoing-issues/m-p/3652328#M55898 <P>Anyone else face these issues?</P><P>Attempted a XC software repair on the XZ handset. The repair failed, rendering the handset unusable.&nbsp;I was hoping that the issue that causes XC to ruin a handset had being resolved, as I have reported the matter a few times previously and XC has being updated many time over the last year.</P><P>Can Sony look into why XC continues to corrupt software when performing a repair. This has happened to me on a number of occasions and each time it was reported to Sony. A quick internet search shows that I am not alone. I would like to think that the logs of failed updates are being recorded. In an ideal world, any software fault should be recoverable using XC, particularly after attempting a repair on a working handset. XC remains unable to repair devices, even when the “device cannot be detected” option is selected after XC caused the corruption.&nbsp;&nbsp;</P><P>XC version 2.8.3.0</P><P>XC error…</P><P>UEUpdateFailed</P><P>UE_2005</P><P>2.8.3.0 / Windows 10 Home 64 bit / win / GB //</P><P>XZ Error…</P><P>The Software update failed.</P><P>Cheers</P> Sat, 30 Nov 2019 10:11:39 GMT https://community.sony.lt/t5/xz-series/xc-repair-ongoing-issues/m-p/3652328#M55898 huggons 2019-11-30T10:11:39Z https://community.sony.lt/t5/xz-series/xc-repair-ongoing-issues/m-p/3652329#M55899 <P>Any thoughts, Sony reps?</P> Wed, 11 Dec 2019 11:47:36 GMT https://community.sony.lt/t5/xz-series/xc-repair-ongoing-issues/m-p/3652329#M55899 huggons 2019-12-11T11:47:36Z