https://community.sony.lt/t5/xz-series/xperia-xz3-doesn-t-on/m-p/3654146#M56203 <P>Hi, my xperia xz3 suddenly turn off , and doesnt react to anything , i`ve already tried to restore the software by xperia companion app ., and tried to do the factory reset by using the turn on button + volume down ...and simply doesnt work., the device still death..</P><P>help please</P> Mon, 30 Dec 2019 01:19:40 GMT Klausklderon 2019-12-30T01:19:40Z https://community.sony.lt/t5/xz-series/xperia-xz3-doesn-t-on/m-p/3654146#M56203 <P>Hi, my xperia xz3 suddenly turn off , and doesnt react to anything , i`ve already tried to restore the software by xperia companion app ., and tried to do the factory reset by using the turn on button + volume down ...and simply doesnt work., the device still death..</P><P>help please</P> Mon, 30 Dec 2019 01:19:40 GMT https://community.sony.lt/t5/xz-series/xperia-xz3-doesn-t-on/m-p/3654146#M56203 Klausklderon 2019-12-30T01:19:40Z https://community.sony.lt/t5/xz-series/xperia-xz3-doesn-t-on/m-p/3654147#M56204 <P>Hi <A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1271026">@Klausklderon</A>&nbsp;</P><P>That seems like a disaster.</P><P>What if you try to start after removing SIM and SD card.</P><P>Try this:</P><P>First charge your device to &gt; 80%</P><P>Switch the phone off.</P><P>Then do software repair with Xperia Companion.</P><P>Tick the tick box on the bottom of the page where it states:</P><P>My device cannot be recognised or is a smart watch</P><P>Let us know if it helped you.</P><P>If not, get in touch with Xperia support</P> Mon, 30 Dec 2019 11:43:00 GMT https://community.sony.lt/t5/xz-series/xperia-xz3-doesn-t-on/m-p/3654147#M56204 Strampke 2019-12-30T11:43:00Z