topic Re: Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode' in XZ Series

Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

GregMcr — Mon, 28 Dec 2020 16:17:16 GMT

I've got a Sony Xperia XZ3, and recently I've noticed the display colour randomly keeps changing itself and going super bright and strong, luminous in a way.

With a bit of investigating I found the setting that keeps changing itself is 'Settings>Display>Colour gamut and contrast'. Even when it changes itself the setting toggle (or whatever it's called!) still shows as what as I set it to.

I can't figure out any pattern as to when and why it happens, so the best I can settle with for now is I've put a display settings shortcut on my home screen for quick access for when I need to change it back, but it's happening all the time now and I can't imagine my patience will last!

Is there anything I can do to permanently stop this 'colour gamut and contrast' setting from constantly changing itself before I throw my phone out of the window?!

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

MiG15F — Tue, 29 Dec 2020 19:05:33 GMT

As i do experience that issue too i found out that its not showing those symptoms on SAFE MODE.
I guess it's something to do with an application. It started to do that very commonly as soon as i created my NETFLIX account.
It was doing that thing before that NETFLIX thing too. But it was rare.

I think it will come off with a simple FACTORY RESET but that's not sure ( Haven't done it yet )

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

GregMcr — Tue, 29 Dec 2020 19:16:19 GMT

What is safe mode and where do I find it?

I've had the Netflix app on my phone since I got it the first time in June last year, and on each of two replacements since (obviously including this one), but the problem has only been happening in the last fortnight or so. Also, I don't think I've downloaded any new apps in that time at all, never mind any that may have caused the problem.

I'm loathe to ever do a factory reset for anything unless it's a last resort in a totally desperate situation.

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

MiG15F — Tue, 29 Dec 2020 21:06:34 GMT

You can find SAFE MODE on Settings>Support> Scroll down for SAFE MODE.
By the way i did a HARD RESET, it seems that the problem disappeared for now. Let you know if it will come up.

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

MiG15F — Tue, 29 Dec 2020 23:44:50 GMT

Unfortunately i do have bad news, FACTORY REST DIDN'T HELP, it keeps bringing that Super Vivid mode on to my screen

Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

IamNic — Wed, 30 Dec 2020 01:09:24 GMT

Hello @GregMcr,

can you please post a screenshot of your display-settings-page?

- Nic

Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

GregMcr — Wed, 30 Dec 2020 11:26:06 GMT

Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

GregMcr — Wed, 30 Dec 2020 11:26:45 GMT

Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

GregMcr — Wed, 30 Dec 2020 11:27:20 GMT

Re: Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

Anonymous — Wed, 30 Dec 2020 17:09:18 GMT

Hi there, you can try to change the mode to standard mode and enable your device on safe mode and check if it will change again or not ?

Re: Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

MiG15F — Wed, 30 Dec 2020 17:58:41 GMT

For me that helped, but thats as on the SAFE MODE.

Re: Betreff: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

Anonymous — Thu, 31 Dec 2020 13:51:15 GMT

If the function worked fine in safe mode that means that the issue is related to a third party app and it needs to be uninstalled.

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

MiG15F — Mon, 11 Jan 2021 19:28:24 GMT

The problem that the screen color changes arbitrarily on Android such as Xperia, the cause is the pattern of Chrome

It is official,
That's the app that changes all the colour gamut

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

GregMcr — Mon, 11 Jan 2021 23:44:28 GMT

Yes in the last few days I've realised it's likely Chrome as it always seems to happen at times when Chrome opens.

So is the next step just waiting for an update or is there anything I can do at my end?

Re: Colour gamut and contrast setting keeps changing itself to 'super-vivid mode'

MiG15F — Tue, 12 Jan 2021 04:29:35 GMT

There is a small instruction at the end on that page. For me it Helped.

1 Enter “chrome://flags” in the address bar of .chrome

2 Find the .Dynamic color gamut (enter “Dynamic color” in the search field and it will appear at the top)

3. It should be “Default”, so change it to “Disabled”

4 Exit .chrome and restart..