https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526115#M7365 <P>Thanks! Problem solved!</P><P>Martijn:smileyhappy:</P> Sun, 26 Feb 2017 09:52:16 GMT martijn681 2017-02-26T09:52:16Z https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526113#M7363 <P>Hi,</P><P>when i´m opening my phone (xperia XZ), and my fingerprint isn´t recognised, i get this strange screen. Does anybody know what to do with it, what it is? And how to get rid of it? It asks to type ¨sony¨ .</P><P>I can still open my phone whit my fingerprint, as long as my finger isn´t dirty or wet.</P><P>Martijn</P><P><IMG src="https://community.sony.co.uk/legacyfs/online/35310iF41CF22D63E30341/image-size/original?v=1.0&amp;px=-1" alt="20170225_135232.jpg" title="20170225_135232.jpg" border="0" /></P> Sat, 25 Feb 2017 13:15:44 GMT https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526113#M7363 martijn681 2017-02-25T13:15:44Z https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526114#M7364 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/961138">@martijn68</A>&nbsp;Type SONY as you are told:</P><P><A href="https://community.sony.co.uk/t5/Xperia-Z3-Compact/Lock-Screen-Sony-Code/m-p/1060817#M17834" target="_blank">/t5/Xperia-Z3-Compact/Lock-Screen-Sony-Code/m-p/1060817#M17834</A></P> Sun, 26 Feb 2017 07:26:22 GMT https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526114#M7364 _alexdon_ 2017-02-26T07:26:22Z https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526115#M7365 <P>Thanks! Problem solved!</P><P>Martijn:smileyhappy:</P> Sun, 26 Feb 2017 09:52:16 GMT https://community.sony.lt/t5/xz-series/strange-popup-screen-when-opening-my-phone/m-p/3526115#M7365 martijn681 2017-02-26T09:52:16Z