topic Re: Cellular data over counting in Data Usage in XZ Series

Cellular data over counting in Data Usage

@5931181100023519 — Thu, 09 Mar 2017 10:17:35 GMT

My phone notified me this morning that I had reached my data limit and that cellular data would be paused till my next cycle. Seeing as this is tomorrow I was not too worried.

I checked with my provider (EE) and they said that I still have over half of my data remaining. EE stick by their figure so I will not be billed but is there any history of the data counter in android seriously over estimating the figure?

I am using a network free Xperia XZ with the latest firmware.

Re: Cellular data over counting in Data Usage

Qatrium — Thu, 09 Mar 2017 10:31:09 GMT

@MarcusSan

Does your data subscription plan include free social data by any chance?

And for your question: No, there's no option to view data consumption history as far as I know.

Re: Cellular data over counting in Data Usage

@5931181100023519 — Thu, 09 Mar 2017 10:41:01 GMT

Apparently my plan does not count data used in picture messaging but I never use that. There are apparently no other freebies.

By a history of this I was asking if anyone else had seen this problem in the past, sorry for using a strange English idiom.

Re: Cellular data over counting in Data Usage

CameronT — Fri, 10 Mar 2017 00:54:26 GMT

Hi @MarcusSan,

Do you have your data cycle set to a different date than your billing date?

Re: Cellular data over counting in Data Usage

@5931181100023519 — Fri, 10 Mar 2017 10:26:55 GMT

Data and billing date match.

Re: Cellular data over counting in Data Usage

CameronT — Sun, 12 Mar 2017 23:58:04 GMT

Hmm, not sure sorry. On older versions of Android I have experienced the data cap counting WiFi data, but this hasn't happened for quite some time.

I am afraid I am not sure what could have caused this.