topic Re: Headphone confusion in X Series

Headphone confusion

Trekker23 — Mon, 26 Mar 2018 15:48:14 GMT

I know there's headphones issues but I've not seen this one yet.

My headphones work ok other devices but not my x compact however

Other headphones work on this x compact.

Same in safe mode

Help! Can't figure this one out

Re: Headphone confusion

Uliwooly — Mon, 26 Mar 2018 16:51:32 GMT

@Trekker23

Does any headphones work with your phone?

Re: Headphone confusion

Trekker23 — Mon, 26 Mar 2018 17:04:21 GMT

Yes other headphones work and these used to but I don't know when they stopped and don't want to buy more in case they don't work too.

Re: Headphone confusion

Uliwooly — Mon, 26 Mar 2018 20:00:16 GMT

@Trekker23

That's odd, you could boot in >>> safe mode this will disable third party apps that could be acting up

Re: Headphone confusion

Trekker23 — Mon, 26 Mar 2018 20:07:11 GMT

Like I mentioned... It does the same in safe mode...

Re: Headphone confusion

Uliwooly — Mon, 26 Mar 2018 23:12:44 GMT

@Trekker23

@Trekker23wrote:
Like I mentioned... It does the same in safe mode...

my bad

Re: Headphone confusion

Ozon_Aleksei — Tue, 27 Mar 2018 06:24:08 GMT

Read my posts. By a strange coincidence, after upgrading to Android 8.0.0 Oreo on our smartphone stopped working high-quality headphones.

Re: Headphone confusion

Ozon_Aleksei — Wed, 11 Apr 2018 06:38:37 GMT

Today my Android 8.0.0 Oreo got a new build 34.4.A.2.50

My headset Audio-Technica is working again. I think that with this build will work and other headsets mentioned in this blog. I think that this problem is Android 8.0.0 Oreo removed.

Thank you all for your help and participation.

Re: Headphone confusion

Qatrium — Wed, 11 Apr 2018 07:11:59 GMT

@Ozon_Aleksei

I'd have thanked you too for your patience, but hey! It's fixed and I'm happy for you

Re: Headphone confusion

4aceb14e — Wed, 11 Apr 2018 20:56:45 GMT

I'm using an B&O BeoPlay H3 ANC, and the upgrade to 34.4.A.2.50 did nothing for me.

They worked perfectly fine under Android 7, but throughout all Oreo version they are not detected by the phone.

However, but using completly passive 3,5mm headphone jack adapter I can trick the phone and use them. So I'm fairly sure there are still some software shenanigans going on.

Re: Headphone confusion

Trekker23 — Sat, 14 Apr 2018 09:52:30 GMT

Still doesn't work...

Re: Headphone confusion

Trekker23 — Mon, 16 Apr 2018 19:24:42 GMT

Another update completed and the headphones still don't work

These skullcandy headphones work with all other devices and other headphones work with this phone. I tested using friends.

But these refuse and I'm not willing to spend money when. Its a phone issue

Any more ideas?

Re: Headphone confusion

Jetzu — Tue, 17 Apr 2018 14:18:46 GMT

Have you tried SmartConnect and Smartkey apps? I don’t know if it will help, just an idea...

Re: Headphone confusion

PFWindibank — Tue, 17 Apr 2018 22:54:42 GMT

This was a common issue even before the Oreo update. I had my handset replaced four times before my headphones worked correctly. There are apps that force the sound through your headphone jack without replying on the phone to detect the headphones. This is an alternative but it is not a great solution. Poor quality hardware. There are a number of similar threads on this forum going back some time.

Re: Headphone confusion

Shark-93 — Fri, 20 Apr 2018 22:56:50 GMT

So I am assuming that this was a common problem with Nougat as well? For instance from time to time my X Compact's audio jack stops detecting the 3,5 mm jacks I put into it: suddenly it doesn't pick up regular earphones nor AUX cables when I plug them into it, until I reboot the device.