topic 4g Calling for Xperia X Compact? in X Series

4g Calling for Xperia X Compact?

gazmix — Tue, 28 Jun 2022 12:35:34 GMT

Dear Sony Community

I recently had an email from my network supplier Vodafone saying they are turning off 3g calling in 2023. My phone settings when i dial #*#*4636#*#* shows that VoLTE is not provisioned on my phone, option to turn on greyed out.

I contacted Vodafone who sent me a few texts, said to turn phone off, remove & replace SIM then restart & then i got a text saying that 4g & WiFi calling were enabled on my account but still in the settings it says not provisioned.

I hear that maybe i need an updated VoLTE provisioned SIM but am unsure if this is true. My phone is up to date running Android 8.0

Can anyone help me with this?

Regards Gaz

Re: 4g Calling for Xperia X Compact?

gazmix — Thu, 30 Jun 2022 13:30:33 GMT

Does anyone know anything about whether the X Compact can use WiFi & 4g calling please?, i can't find it anywhere.

Thanks

Re: 4g Calling for Xperia X Compact?

gazmix — Sat, 09 Jul 2022 14:52:08 GMT

Vodafone asked me to change sim card as it was old. I did this and then called *#*#4636#*#* and it read then that 4g calling was provisioned whereas before it didn't.

I try to make a call with no sim card using wifi calling & it asks me to turn on wifi calling but i can't find it.

If i make a call with sim using sim with wifi off it goes to 'H' where the 4 g icon was hence i guess using 3g for calls..

Help appreciated, someone must know summat?

Regards

Re: 4g Calling for Xperia X Compact?

gazmix — Thu, 21 Jul 2022 12:57:25 GMT

i can't believe nobody on a Sony help forum doesn't know anything about this issue

Re: 4g Calling for Xperia X Compact?

Piscie — Thu, 21 Jul 2022 14:52:23 GMT

Hey @gazmix, you need to confirm with Vodafone that you have a subscription and SIM card which support VoLTE, it doesn't seem to be a phone or an Android issue. I've also found this.