topic Re: Home Screen Shortcut in 10 Series

Home Screen Shortcut

YanivYon — Sun, 24 Mar 2019 16:38:58 GMT

I tried to add shortcuts to home screen from several apps but it's not working.

I tried to pin chart from WhatsApp and telegram

I use the default launcher

Re: Home Screen Shortcut

Jonas — Mon, 25 Mar 2019 13:10:09 GMT

Hi @YanivYon, welcome to our forum!

If you want to add a shortcut for an application in your application drawer, swipe up on your home screen to access the application drawer > press and hold on the icon you want to create a shortcut for and drag it slightly upwards/downwards. You should end up with the icon on your home screen. You can now just drop it where you want, as long as there is free space on the home screen.

I hope that helps!

Re: Home Screen Shortcut

YanivYon — Mon, 25 Mar 2019 13:23:04 GMT

Thank You

but you didn't read my post correct

i want to add an App Specific Shortcut

one specific Chat in Whatsapp or Telegram

you do this from within the App

i tested WhatsApp, Telegram and Blackberry Hub

Re: Home Screen Shortcut

Strampke — Sat, 30 Mar 2019 21:46:06 GMT

On WhatsApp go to the group chat conversation.

Then tap the 3 dots in the upper right corner.

Tap 'more' and you will find the shortcut option you are searching for.

Re: Home Screen Shortcut

YanivYon — Sun, 31 Mar 2019 09:58:32 GMT

i know where the button is

i use this function on any other android device

its not working on this phone

does anyone has the same device to test it?

Re: Home Screen Shortcut

Strampke — Sun, 31 Mar 2019 10:47:50 GMT

The procede as follows:

- Backup WhatsApp

- uninstall WhatsApp

- Restart device

- Install WhatsApp, login & restore

Re: Home Screen Shortcut

YanivYon — Sun, 31 Mar 2019 10:58:46 GMT

i tested WhatsApp, Telegram and Blackberry Hub

what logical reason would there be to uninstall and reinstall WhatsApp if it is clearly an issue of the Launcher?

3 different Apps

now i wanted to try it with Chrome and i see that there is no button for "Add to Home Screen" in the chrome menu

so can anyone with the same device please test it?

Re: Home Screen Shortcut

Strampke — Sun, 31 Mar 2019 12:08:23 GMT

I don't have a Xperia 10.

What I have learned from 10 years Android phones is that you won't win by saying that it should behave like this or like so.

Experimenting and testing is the way.

So it would be perfect if you were willing to test.

If others would be willing to test as well.

If your experience affects others too and the misbehaviour remains after a reinstall of WhatsApp then this will be escalated to the developers before 8 mondaymorning (summertime).

This will either result in a communication that this is due to something whatever

or that it will be repaired in a forthcoming software update.:)

Re: Home Screen Shortcut

YanivYon — Sun, 31 Mar 2019 12:13:05 GMT

Despite any logical reason i have uninstalled and reinstalled WhatsApp

and what a surprise

Telegram and Chrome and Blackbarry Hub AND WhatsApp still can't add shortcuts to my Home Screen

i forgot:

Google Maps -> Location Sharing, also not possible on the Home Screen

Re: Home Screen Shortcut

Strampke — Sun, 31 Mar 2019 13:45:45 GMT

Thank you for trying.

I'll escalate this first thing in the morning.

Re: Home Screen Shortcut

pressefr — Mon, 01 Apr 2019 04:13:42 GMT

I have the Xperia 10 Plus

Here is a chrome screen shot of "add to hope screen"

Re: Home Screen Shortcut

Strampke — Mon, 01 Apr 2019 12:40:39 GMT

Is it possible that the shortcut then disappeared in the side screen from the home screen.

Try swipe sideways to see if it's hidden there.

Re: Home Screen Shortcut

YanivYon — Mon, 01 Apr 2019 13:06:09 GMT

Nothing there

Re: Home Screen Shortcut

Strampke — Mon, 01 Apr 2019 16:32:38 GMT

OK, I have escalated it and received an answer in the Pioneers section saying that it works as expected, also from within the app, WhatsApp.

Conclusion: there must be a hickup on your device, whatsoever.

Normal action: how is it in safe mode.

Regrettably 3rd party apps don't load in safe mode.

You could try to hunt the culprit, the 3rd party app that maybe causing this aberrant behaviour on your device.

That will take a long time.

Better take a shortcut.

My suggestion is to do a software repair using Xperia companion.

Make a backup first.

After the software repair, DON'T restore the backup. Just install WhatsApp and see if you can create the desired shortcut.

Is that is successful it is a 3rd party app that caused your problem.

If not I am at the end of suggestions.

Sincerely hope you will find a way to get what you want.

Re: Home Screen Shortcut

YanivYon — Wed, 03 Apr 2019 21:46:01 GMT

Actually i also have the sound issue in whatsapp like other people posted here

So i will return thr device anyway

Thanks again

Re: Home Screen Shortcut

pressefr — Thu, 04 Apr 2019 14:37:54 GMT

When you first got your phone have you updated it?

Whatsapp for Busness