topic Re: Xperia 5 no SMS alert in 5 Series

Xperia 5 no SMS alert

Blades56 — Wed, 17 Jun 2020 11:13:47 GMT

After trying everything,checking everything,my new Xperia 5 is still not alerting me when I receive a SMS ....all other alert tones work just not sms......could my handset be faulty ??? I'm goin crazy over this !!!

Re: Xperia 5 no SMS alert

MarlonUk1 — Wed, 17 Jun 2020 15:13:15 GMT

hello @Blades56

can you try to boot to safe mode by long tapping power off. from there can you try to check if the sms alert works,

Re: Xperia 5 no SMS alert

Blades56 — Wed, 17 Jun 2020 15:26:30 GMT

Hi thank you for the reply,yes it works while in safe mode but when I turn safe mode off it doesn't

Re: Xperia 5 no SMS alert

Strampke — Wed, 17 Jun 2020 22:06:14 GMT

There is a chance another app is interfering.

What happens when you install Signal as your SMS app.

Re: Xperia 5 no SMS alert

Blades56 — Thu, 18 Jun 2020 09:43:51 GMT

Yes that's what the problem was ....a pesky app !! Now deleted and phone is working 100% .

Thank you