topic Re: Xperia 5 IV ( fingerprint not working) in 5 Series

Xperia 5 IV ( fingerprint not working)

Christeen — Sun, 05 May 2024 08:48:19 GMT

After last security patch update ( Xperia 5 IV ) my fingerprint sensor is not working. It is showing no fingerprint hardware detected. Before last update it was working intermidely, and after restarting the device the issue will be solved. Now it is not working. I don't know what to do. SONY is delivering unstable software version for the devices that is why they are losing market.

Re: Xperia 5 IV ( fingerprint not working)

Jabbe4 — Sun, 05 May 2024 08:59:26 GMT

Have the same problem with my xperia

1 IV.

Re: Xperia 5 IV ( fingerprint not working)

Christeen — Sun, 05 May 2024 09:42:06 GMT

https://www.facebook.com/share/p/TZArk1UrYvD2BS2F/. Please go and paste your issues here.

Re: Xperia 5 IV ( fingerprint not working)

Anonymous — Sun, 12 May 2024 15:16:56 GMT

Hey @Christeen and @Jabbe4

Try the steps here: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/articles/SX919801

These steps should solve this issue for you