topic Re: Settings app stops working in Z Series

Settings app stops working

jj_laaksonen — Wed, 08 Mar 2017 08:04:43 GMT

I have Sony Xperia Z5 Compact with latest Android Nougat update (32.3.A.0.378)
When I select Settings-> Data usage-> Wifi data usage, Settings app stops.
I have done all cleaning steps that customer support usually asks to do (Xperia Companion software repair etc.)
This problem started immediatly after the Nougat update. This happens also in safe mode.

Re: Settings app stops working

Emil — Wed, 08 Mar 2017 08:13:32 GMT

Hi @jj_laaksonen,

I'm sorry to hear that. After you repaired your software using Xperia Companion did you restore a backup? I'd recommend that you try and recreate this behavior right after doing a software repair without restoring any backup to your device.

Let me know how it goes!

Re: Settings app stops working

Martin20 — Wed, 08 Mar 2017 09:04:39 GMT

thats hilarious..thats the exact same issue i mentioned when sony first rolled out nougat.

so it looks like they didnt fix it even in the .376/378 update.

and yes the issue still does happen after a complete "repair" without importing any settings.