topic Re: Stamina Clock causing data connection issues in Z Series

Stamina Clock causing data connection issues

Skev — Tue, 03 Nov 2015 22:34:27 GMT

I've been using my Z5 Compact with all options underneath Stamina Mode switched on, however, I've noticed that upon picking up my phone to use it, the data connection isn't instantly available, rather I have to wait for 10 seconds or so before I can use any data.

I've been trying to isolate where the issue lies and it seems that as long as I have Stamina Clock disabled, all is well. I've only noticed this since the recent firmware update, but not sure whether that is the cause.

Has anyone else experienced this issue?

Re: Stamina Clock causing data connection issues

Uliwooly — Tue, 03 Nov 2015 22:39:25 GMT

@Skev

Could you test it on safe mode ?

I've noticed taht with other Xperias there's a lag switching from WiFi to data or data off to data on and stamina but mostly due to poor network coverage.

Re: Stamina Clock causing data connection issues

Skev — Wed, 04 Nov 2015 07:43:25 GMT

Nice suggestion and it doesn't seem to be happening in safe mode.

Guess I can live without Stamina Clock.

Re: Stamina Clock causing data connection issues

Uliwooly — Wed, 04 Nov 2015 07:58:37 GMT

@Skev

if it doesn't happen on safe mode then it's a third party app causing this problem.

Re: Stamina Clock causing data connection issues

eliotlovell — Wed, 04 Nov 2015 18:54:59 GMT

The firmware update has also caused wake form sleep connection problems for me, wifi in particular. I often get an exclamation mark next to the wifi icon, which sometimes goes away after a minute or so but sometimes it doesn't and i have to turn wifi on and off to get my connection back.

I also have the Stamina stuff turned on, so will try turning the Stamina clock off and see if that fixes it.

Re: Stamina Clock causing data connection issues

John-BR — Thu, 05 Nov 2015 02:59:50 GMT

Hi @Skev

It sounds like you have Extended standby turned on, that is supposed to disable mobile data and Wi-Fi while the screen is off, I would suggest trying Stamina mode with this option disabled.

Re: Stamina Clock causing data connection issues

Skev — Thu, 05 Nov 2015 08:34:14 GMT

I do have Extended Standby on, but the problem doesn't manifest itself until Stamina Clock is switched on too.

I'm happy with the reason being some outside influence (given that it doesn't happen in safe mode), but perhaps would have expected it to happen with Extended Standby, as you suggested.

Re: Stamina Clock causing data connection issues

eliotlovell — Thu, 05 Nov 2015 09:26:26 GMT

So yes - turning of the stamina clock has solved my wifi wake up connection bug too.

Sony, can we have a bug fix please?

Re: Stamina Clock causing data connection issues

Rickard — Fri, 13 Nov 2015 10:01:43 GMT

When Stamina clock is enabled, there might be a delay for the data connection. This is planned to fixed in the next software update.

Re: Stamina Clock causing data connection issues

tregate — Fri, 13 Nov 2015 10:28:30 GMT

I have the exact same problem with my white Z5C, turned off the Stamina Clock and the connection is coming quick again after unlocking.

Thanks for the tip.

Re: Stamina Clock causing data connection issues

Sonyz5gold — Fri, 13 Nov 2015 10:29:54 GMT

Yes I am having the exact same frustrating problem with my Z5. I will try your advice with the stamina clock disabled hopefully this will rectify the problem?

Re: Stamina Clock causing data connection issues

adamlee2014 — Fri, 04 Dec 2015 14:15:23 GMT

I'm running the latest software 32.0.A.6.200 and the stamina clock bug is still there! After my phone has been in standby for a while and I want to use Google search I get an error can't connect like there's no Internet connection until about 10 seconds! Too delayed

Re: Stamina Clock causing data connection issues

Rickard — Wed, 16 Dec 2015 13:09:27 GMT

The delay is still there in 32.0.A.6.200 i'm afraid. The update with a fix for this will have a later software label.

Re: Stamina Clock causing data connection issues

spwaw — Thu, 31 Dec 2015 14:48:32 GMT

Stamina clok off fix this on me but i want use it. When we get update to this ?

Re: Stamina Clock causing data connection issues

Rickard — Tue, 05 Jan 2016 09:00:47 GMT

I'm afraid i don't have any information regarding when the update will be available.

Re: Stamina Clock causing data connection issues

joyMelo — Fri, 08 Jan 2016 11:56:49 GMT

until the update package, I close the stamina mode because cuts the WiFi connection in sleep mode.

Re: Stamina Clock causing data connection issues

Rickard — Fri, 08 Jan 2016 13:59:08 GMT

@joyMelo

Extended standby under stamina mode is supposed to do this.

But if you also enable stamina clock there may be a delay before the connection is reestablished when you turn on the display. That is what the upcoming update will improve.

Re: Stamina Clock causing data connection issues

joyMelo — Fri, 08 Jan 2016 14:57:31 GMT

@Rickard

wifi connection again lost while stamina mode even switched off.

I never had this problem before my cell phone.

Re: Stamina Clock causing data connection issues

Rickard — Fri, 08 Jan 2016 15:03:36 GMT

Have you checked so that "Keep WiFi on during sleep" is set to always? You can find this setting under Settings -> Wi-Fi -> [menu] -> Advanced.

Note that if you go out of range from your network, Z5 will not reconnect automatically when you're back in range unless you turn on the display.

Re: Stamina Clock causing data connection issues

joyMelo — Fri, 08 Jan 2016 17:29:30 GMT

yes it is set to always. telephone standing on the table, its position not change.