topic Re: Sony z5 notifications problem in Z Series

Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 20:20:41 GMT

When i recieve notifications (sms facebook whatsapp viber etc) my screen stays turned off it dont light up just sound and notification light on the top but screen stays in sleep mode even in recieving sms, any help ? Thx

Re: Sony z5 notifications problem

_alexdon_ — Mon, 15 Feb 2016 20:22:04 GMT

That's normal, I think you maybe had an apple device before? You won't experience the same on Xperias by default.

Re: Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 20:23:55 GMT

No.. i had z1 and z3 and it wasnt like that how can i make it turn on when recieving sms ? Thx

Re: Sony z5 notifications problem

_alexdon_ — Mon, 15 Feb 2016 20:30:07 GMT

It wasn't like that, perhaps you have used a 3rd party application.

Re: Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 20:32:11 GMT

Donr know maybe it was on my device by network default ... any other solutions? Is there any other way

Re: Sony z5 notifications problem

_alexdon_ — Mon, 15 Feb 2016 20:35:40 GMT

You can search google play for this kind of applications.

Re: Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 20:51:31 GMT

There is no options to turn it on ?

Re: Sony z5 notifications problem

_alexdon_ — Mon, 15 Feb 2016 20:55:45 GMT

Not by default as far as I am aware so you need to download an app.

Re: Sony z5 notifications problem

Uliwooly — Mon, 15 Feb 2016 20:57:51 GMT

@Leutar

This is not available nor has been available, @alexdon is correct, you had a third party app. Keep in mind that this is not just Sony/Xperias, but Android, that's the reason behind the notification LED, to save battery from turning on the screen to let you know that you have a notification.

Re: Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 21:01:07 GMT

I told you i had it and i never downloaded third party app for messages ....
Is battery lame for u too on z5 i thought it would better than z3 and ita much worse

Re: Sony z5 notifications problem

Uliwooly — Mon, 15 Feb 2016 21:20:21 GMT

@Leutar

I have multiple Xperias, from the Xperia X10 to the Z5 Premium, this has not been available, only through third party apps.

Re: Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 21:33:10 GMT

Maybe it was automaticly put on by tmobile croatia because in our country mobile operators first customize the updates

Re: Sony z5 notifications problem

Uliwooly — Mon, 15 Feb 2016 21:39:23 GMT

@Leutar

I doubt it, I'm almost certain that it was a third party app, either preloaded by your carrier or most likely downloaded by you, but this has not been available neither through Sony nor Android.

Re: Sony z5 notifications problem

Leutar — Mon, 15 Feb 2016 21:46:19 GMT

As i was saying i never downloaded third party for messages thats why i'm here im not idiot i thought it was software problem as i was saying i had z1 and z3 and not had that problem .... now i do and you explained it to me thx but im not idiot when i said that i did t downloaded it i mean it for real

Re: Sony z5 notifications problem

Uliwooly — Mon, 15 Feb 2016 21:59:08 GMT

@Leutar

I'm just giving you the facts, that neither Android nor Xperias support this, only through third party apps, you can contact them and ask them about it.

@Leutar wrote:
Donr know maybe it was on my device by network default ... any other solutions? Is there any other way

check which firmware variant you have on your Z1 and Z3, also take screenshots and post them.

keep in mind that this is a user based forum, to contact Sony directly, this is how >>> Local support

Just to make sure its clear, Android doesn't support that because it has a notification LED light, this is only done through third party apps, you could check the list of the apps that you have downloaded on all your devices

on your computer

play.google.com/store > apps > my apps

or on your phone

play store > my apps & games > all > take screenshots of all the apps and post them here, we can perhaps figure out which was the app that you were using, it could've been a third party notification app, lock screen app, etc.

Re: Sony z5 notifications problem

dobenet — Mon, 15 Feb 2016 22:15:00 GMT

Hello,

Coming from iPhone, I was also looking for such screen notifications I find really usefull.

I found that NotifierPro do the job I wanted, in case you're interested