topic Re: Z5P not waterproof...????? in Z Series

Z5P not waterproof...?????

Azrul — Mon, 25 Jan 2016 08:01:19 GMT

I use to take pic in swiming pool.. The water depth about 1 meter.. And use waterproof beg.. After 15 minit.. The camera stop working... And the camera lens front and back become water vapour.. Something wrong with the phone??? Not seal for waterproofing??? very disappointed sony... My z2 working great in water..

Re: Z5P not waterproof...?????

Uliwooly — Mon, 25 Jan 2016 08:11:19 GMT

@Azrul

The phone it is waterproof, contact your Local support to get it inspected, request a vacuum test.

Re: Z5P not waterproof...?????

Azrul — Mon, 25 Jan 2016 08:22:21 GMT

https://drive.google.com/file/d/0B229nYf7w7lvZ0drbnpaOUVrZDg/view
https://drive.google.com/file/d/0B229nYf7w7lvRHhCMS1aa1FQQ2c/view
https://drive.google.com/file/d/0B229nYf7w7lvYzRIdkpjcEJfaWc/view?usp=docslist_api
My lens camera right now...

Re: Z5P not waterproof...?????

Uliwooly — Mon, 25 Jan 2016 08:41:26 GMT

@Azrul

You should request a vacuum test, that will prove if there's an issue with your device or if you are at fault.

Re: Z5P not waterproof...?????

Azrul — Mon, 25 Jan 2016 08:45:28 GMT

Ok.. Thx u..

Re: Z5P not waterproof...?????

Uliwooly — Mon, 25 Jan 2016 08:50:30 GMT

@Azrul

keep us updated

service poor sony malaysia

Azrul — Fri, 19 Feb 2016 05:58:11 GMT

already sent in for service during the 4 weeks ... but when I received a phone ... still in damaged condition ... I had to wait for replies again .. they should make checks before handing the phone back

Re: service poor sony malaysia

Uliwooly — Fri, 19 Feb 2016 06:05:51 GMT

@Azrul

Sorry to hear that, keep us updated.